Ladakh
Location
Ladakh
Duration
8 days
Max Altitude
17577 ft
Trekking
— km
Grade
Easy
Monday–Saturday: 10 AM to 06 PM (GMT +5:30)
Location
Ladakh
Duration
8 days
Max Altitude
17577 ft
Trekking km
— km
Grade
Easy
Monday–Saturday: 10 AM to 06 PM (GMT +5:30)
Leh is a city in Ladakh, in the region of Kashmir. It is Ladakh's largest city and joint capital, situated in the Leh district. Historically, Leh was the capital of the Kingdom of Ladakh.
Leh Ladakh is known for its stunning scenic locales, Buddhist temples, and pristine natural environment and is heaven for nature lovers and spiritual seekers alike. The city boasts a perfect blend of thrill, adventure, and cultural experiences. Due to the profound influence of Tibetan Buddhism, Ladakh is often referred to as "Little Tibet" or "The Land of Lamas." This unique cultural blend makes it a fascinating destination to explore.
The Leh Ladakh multi-sport adventure is a comprehensive package that offers you to experience the best of this region with your next Ladakh trip through various exhilarating sports.
Our Leh Ladakh Tour Packages offer an 8-day adventure perfect for thrill-seekers. Get ready for cycling, hiking, biking, rafting, Jeep safaris, and sightseeing in the magical land of Ladakh. In your Ladakh Trip Package, you can enjoy a peaceful walk by the beautiful Pangong Tso Lake, take a Jeep safari to the highest motorable pass in India, and experience the peace of the monasteries. Ladakh is a treasure trove of experiences just waiting to be discovered!
Trek The Himalayas Leh Ladakh Adventure Packages are designed to give you an unforgettable adventure. Join us for this once-in-a-lifetime trip and seize the chance to explore and celebrate life.
The Leh Ladakh Trip Package offers many stunning places to visit, each with its unique charm and cultural significance. Here are some must-visit places in Leh Ladakh:
‘Pangong Tso’ which means “high grassland lake” in Tibetan. The Lake is one of the famous lakes in Leh Ladakh and is known for its changing colors appearing blue, green, and red at different times. You can spend hours here, lost in its beauty, and still not get enough of it.
Nubra Valley is famous for its dunes, Diskit Monastery, and its double-humped Camel Safari, featuring camels with two humps, unlike the more common single-humped ones. They were once crucial for Silk Route travel, and are now charming tourists on popular regional safaris.
You can conquer the rapids of the Zanskar and Indus rivers and cannot miss the white water rafting from Chilling to Nimmo. Rafting levels range from easy to challenging, catering to both beginners and experienced rafters.
The Ladakh trip is incomplete without the Ladakh Road Trip and that too with the experience of motorbiking. The Ladakh Trip by Bike is a dream of many. The thrill of the ride will take you through some of the highest motorable roads in the world. Iconic routes include Leh to Nubra Valley via Khardung La and the Leh-Pangong Lake route. You can enjoy the freedom of the open road and your dream of a Leh Ladakh Bike Trip.
The popular treks are Chadar Trek, Markha Valley Trek, and Stok Kangri Trek. You can experience high-altitude passes, and vibrant monasteries along the way.
One of the major attractions of this trek is the Hall of Fame. It was made by the Indian Army in memory of brave soldiers who were martyred during the Indo-Pak wars. The Hall of Fame Museum is located on Leh- Kargil Road, about 4km from the city of Leh. If you want to know and learn about the Kargil War, arms, and ammunition captured during the war then this is the place for you.
The Khardung La Pass is one of the highest motorable passes in the world, and offers panoramic views of the surrounding mountains and valleys.
A beautiful monastery resembling the Potala Palace in Lhasa, Tibet, is known for its architecture, murals, and religious artifacts.
The Hemis Monastery is the largest and wealthiest monastery in Ladakh, known for its annual Hemis Festival and ancient Thangkas, an extensive collection of ancient artifacts including a copper statue of Buddha and stūpas crafted from gold and silver.
The Shanti Stupa, a symbol of peace and harmony, houses sacred relics of the Buddha at its base, enshrined by the 14th Dalai Lama. It not only serves as a significant religious site but also as a beacon of peace, and attracts devotees and tourists from around the world who come to meditate and soak in the tranquil atmosphere.
A former royal palace overlooking Leh town. It showcases Tibetan architecture and offers insights into the region's history.
The monastery is Known for its ancient frescoes and Kashmiri-style architecture, dating back to the 11th century.
Famous for its moon-like landscapes and annual Yuru Kabgyat festival, it offers spiritual experiences and scenic beauty.
Gurudwara Patthar Sahib is a captivating spiritual site located approximately 25 km from Leh on the Leh-Kargil road. Built in memory of Guru Nanak Ji, the founder of Sikhism, this sacred place holds great significance for devotees.
Zanskar Valley is located in the remote region of Ladakh. During winter, the valley becomes a haven for adventure enthusiasts, especially for the famous Chadar Trek, where trekkers walk on the frozen Zanskar River. The valley is also home to some of the most significant Buddhist monasteries, including Karsha and Phugtal, which offer a glimpse into the spiritual and cultural life of the region.
The iconic school featured in the climax of the movie "3 Idiots." Druk Padma Karpo School, popularly known as Rancho's School, gained immense popularity after its appearance in the film. This Buddhist cultural school is situated in Shey village, near the historic Shey Palace. The school not only offers modern education but also integrates Buddhist cultural values which can definitely make your Ladakh Trip more exciting.
These places not only offer breathtaking natural beauty but also provide insights into Ladakh's rich cultural heritage and spiritual significance. You can also witness the confluence of two mighty rivers, the Indus and Zanskar, where the clear blue waters of the Indus and muddy brown waters of the Zanskar meet.
Kang Yatse II is a prominent peak in the Ladakh region, known for its challenging trekking routes and stunning views from its summit. The Kang Yatse II stands at approximately 6,250 meters (20,506 feet) above sea level and is a popular destination for mountaineers and trekkers seeking high-altitude adventures.
Markha Valley, on the other hand, is also a beautiful trekking destination in Ladakh. The trek mostly lasts 6-9 days, which takes you through remote villages like Rumbak and Markha, and offers a glimpse into traditional Ladakhi life. You'll encounter varied terrain, from river crossings to high mountain passes, with stunning views of peaks like Kang Yatse and Stok Kangri.
Both Kang Yatse II and the Markha Valley offer unique experiences that blend adventure with cultural immersion which makes them must-visit destinations for trekking enthusiasts.
There is a range of accommodation options available on a Ladakh tour package, including hotels, guesthouses, and campsites. The accommodation will vary depending on the itinerary and the activities included in your trip.
The duration of a typical Ladakh tour package can range from 8 days depending on the itinerary and the activities included.
Yes, it is generally safe to go on a Ladakh tour package as long as you follow the instructions of your guide and take the necessary precautions. However, like any adventure activity, there are inherent risks involved, and it is essential to be aware of them.
No, you do not need a visa to travel to Leh Ladakh if you are an Indian citizen. However, if you are a foreign national, you will need a valid visa to enter India.
The Leh Ladakh Trip Package includes accommodations, meals during the trip, transportation and sightseeing, guided tours and adventure activities like trekking, mountain bike rides, white water rafting, camel rides, jeep safari & more.
The best time for a Leh Ladakh trip is in summer (April to June), monsoon (July to August) and autumn (September to November).
Snowfall usually starts in November and lasts till February. If you join our Leh Ladakh tour in November there is a probability of seeing snowfall.
A moderate to high fitness level is required for the Leh Ladakh Adventure Tour. The high altitude and physically demanding activities like trekking, biking, and rafting require strong cardiovascular fitness. Activities like weight lifting or bodyweight exercises (e.g., push-ups, and squats) help build the muscle strength needed for carrying gear, navigating rough terrain, and maintaining balance on uneven paths. Long-distance walking, hiking and cycling demand sustained physical effort.
You will need warm clothing, comfortable shoes, sunglasses, a hat, sunscreen, and a backpack for your Ladakh Trip Package. For specific activities like rafting and cycling, you will need appropriate equipment like helmets, life jackets, and bikes.
You can expect a mix of Indian and Ladakhi cuisine on a Ladakh Tour Package. The food is usually prepared fresh and is wholesome and nutritious.
Some popular activities included in a Ladakh Trip are trekking to Saboo village, rafting in the Zanskar River, cycling on the Manali-Leh highway, monastery visits, 3-idiots school visit, a trip to Pangong Tso, double-humped camel ride and much more.
Yes Ladakh Trip by Bike is included in the package. For those who cannot ride a bike, an SUV will be provided for them.
The highest biking point in the Leh Ladakh Adventure Package is the Khardung La Pass which we will drive to.
Yes, altitude sickness may be a concern on the Ladakh Tour as the region is at a high altitude. We include an acclimatization day and maintain all the practices to diminish the chances of AMS.
The best time to visit Leh Ladakh is from April/May to September. During the months, the period offers the most pleasant weather with clear skies and comfortable daytime temperatures, which makes it ideal for outdoor activities and exploring the region's stunning landscapes. Roads are also accessible during this time which allows for easier travel to remote areas and high-altitude passes.
Fitness is crucial, so ensure you maintain a good physical condition through regular exercise such as walking, jogging, or cycling to build stamina. When packing, prioritize warm clothing including thermal wear, woolen socks, gloves, a warm hat, and a down jacket, as temperatures can plummet, especially at night. Sturdy trekking shoes are essential for outdoor activities, alongside lighter footwear for casual wear. Protect your skin from the intense sun with sunscreen and lip balm, and bring quality sunglasses to shield your eyes from UV rays and snow glare. A basic first-aid kit is necessary, with medications for altitude sickness, headaches, and digestive issues.
Ensure you have all the required permits and carry photocopies of your ID proofs. Staying hydrated is vital, so drink plenty of water and carry energy bars, dry fruits, and snacks for long trips. Carry sufficient cash as ATMs are scarce in remote areas, and be aware that mobile connectivity is limited, so inform your family and friends about your travel plans beforehand. Lastly, have a list of emergency contacts, including local authorities, hospitals, and your accommodation providers. By following these guidelines, you’ll be well-prepared for an unforgettable adventure in the breathtaking landscapes of Leh-Ladakh.
The must-visit places in Leh Ladakh include Pangong Lake, Nubra Valley, Khardung La Pass, Magnetic Hill, Hemis Monastery, Shanti Stupa, and the confluence of the Indus and Zanskar rivers.
Leh Ladakh is situated at an altitude of approximately 11,500 feet (3,500 meters). To prevent altitude sickness, it's essential to acclimatize properly by resting upon arrival, staying hydrated, avoiding alcohol, and not overexerting yourself.
Activities include trekking (Markha Valley, Chadar Trek), river rafting on the Zanskar River, cycling, motorbiking, camel safaris in Nubra Valley, and exploring monasteries and cultural sites.
For the Leh Ladakh, pack warm clothing, including thermal wear, jackets, gloves, and woolen caps, as temperatures can drop significantly. Also, bring sunscreen, sunglasses, lip balm, comfortable trekking shoes, a first-aid kit, and any necessary medications.
Ladakh is safe for all travelers, including solo adventurers and women. It is located hundreds of miles away from the India-Pakistan border and remains unaffected by any tensions in that area. The local people are friendly and helpful. However, it's always advisable to take standard safety precautions.
Leh Ladakh offers a variety of cuisines, including Tibetan, Indian, and Continental. You can try local dishes like momos, thukpa, and tea. There are also plenty of cafes and restaurants serving vegetarian and non-vegetarian food.
A typical Leh Ladakh trip should take around 8-10 days to cover major attractions depending on the itinerary and allow time for acclimatization and travel between destinations.
Yes, Leh experiences snow, especially during the winter months from November to February. The region is known for its cold climate and high-altitude weather, which often results in significant snowfall, making it a popular destination for those seeking winter adventures.
Leh has basic medical facilities, including a government hospital and a few private clinics. It's advisable to carry a personal first-aid kit and any essential medications.
Yes, you do need permits to visit certain areas in Leh Ladakh. The Inner Line Permit (ILP) is required for Indian nationals to access protected areas such as Nubra Valley, Pangong Tso, Tso Moriri, and other remote regions close to the borders. Foreign nationals also need permits for the regions. The permits can be easily obtained. It's important to carry multiple photocopies of the permit as they will be required at various checkpoints. The process is straightforward, and local travel agencies can also assist in obtaining the necessary permits.
Mobile connectivity is limited in Leh Ladakh. Postpaid connections from BSNL, Airtel, and Jio work in Leh and some major towns. However, remote areas might have no network coverage.
You must carry the following documents and submit them to the Trek Leader at the base camp:
You can download the forms here:
https://trekthehimalayas.com/medical-disclaimer-form/
Yes. High-altitude trek insurance is mandatory for all trekkers.
Please ensure your insurance policy covers:
No. Hard copies of all mandatory documents and insurance must be submitted at the base camp.
No. A duly filled, signed, and stamped medical certificate from a registered doctor is mandatory.
Foreign nationals must carry:
You may not be allowed to join the trek until all mandatory documentation and insurance requirements are fulfilled.
High-altitude areas have limited road access. In case of a medical emergency, helicopter evacuation may be the safest and fastest rescue option.
We recommend purchasing your insurance well before departure and verifying the coverage details with your insurer before arriving at the base camp.
Hear Trekkers Share Their Leh Ladakh Multi-Sports Trip


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Note: It is advisable to carry warm clothes and jackets as the temperature drops down significantly during the night due to the high altitude of the region.
It is essential for everyone to arrive at Leh (01:00 pm)
Upon booking the trek, your trek coordinator will furnish you with the hotel details.
For your return journey from Leh, you have the flexibility to choose between road or air transport options. Please note that our services extend only to the hotel, and the standard hotel check-out time is 11:00 am, if you opt for an air transport then please ensure an early check-out in the morning, as all flights operate during the morning hours
It's highly advisable to keep 2 buffer day in your travel plan. If the buffer day is not needed, it can be used to explore Leh.
To request a cancellation, please email us at info@trekthehimalayas.com using your registered email ID.
Cancellations prior to 25 days from the start of the Trip
Refund Options
Cancellation between 24 days and 15 days to the start of the Trip
Refund Options
Cancellation between 14 days and 10 days to the start of the Trip
Refund Options
Cancellation less than 9 days to the start of the trek.
Refund Options
Cancellation Policy (Emergency Cases):
In case of a death in the immediate family (parents, siblings, spouse, children) or if the trekker is hospitalized (min. 48 hours) or suffers a fracture (leg/arm) within a week before the trek, even if canceled a day before:
90% trek fee refund in cash & 10% as a voucher (valid for 1 year, for any India trek).
Valid documents required. We’re here to support you during tough times.
Note:
Booking and Payments
Itinerary and Modifications
Cancellations and Refunds
Force Majeure
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Since the inception of Trek The Himalayas, countless trekkers have chosen us to be a part of their trekking journey. Some experiences were learning moments, while many of you returned time and again, allowing us to be part of your most unforgettable adventures. Over the years, we have continuously evolved, improving our operations, and every detail that shapes your experience.

Through it all, you have shown us that we are not just another trekking company to you, we are family. Your trust, loyalty, and love mean more to us than words can express, and we cherish every step we have taken together in the mountains.
As a small way of giving back and saying thank you for choosing us again and again, we are excited to introduce something special: our heartfelt expression of gratitude to our valued and loyal trekkers.
We are launching two amazing policies to make your trekking journey even more exciting
YES! Not one, but TWO unbelievable policies
In the TTH Trek Ambassador Policy, anyone who has completed four treks with us gets the fifth trek absolutely free. You can choose from a variety of treks that we offer in himalayan states of India including Ladakh, Uttarakhand, Himachal Pradesh, Sikkim and West Bengal. You just need to start creating your trek bucket list and we are here to help you accomplish it.
Thinking, “I have already done more than 6 treks with TTH, what about me?” In this case you automatically qualify for the policy and therefore, your next trek will be on us . In fact, for every 8 treks you complete, 2 treks are on us.

As Unbelievable as it Sounds, Your 5th Trek is Sponsored by Us - Choose any Trek You Love
Love the Chadar Trek? It could be free! Your dream treks including Markha Valley, Bali Pass, Pin Bhaba Pass, or Lasermo La Trek (launching soon) can be yours at no cost under this policy.
Just like five stars make a perfect set, you are that fifth star for TTH. But this star does more than shine; it guides and inspires. You will share your tips, your stories, your experiences, and help new trekkers enjoy the journey as much as you do. That’s why this trek is special, and it’s your chance to be a TTH Trek Ambassador on the trail.
Being an avid trekker comes with excellent trekking knowledge and experience, and we would love you to share that and guide fellow trekkers along the way.
You will be introduced as our TTH Trek Ambassador to your fellow trekkers. Your experiences will glorify the shine of treks! And we can't wait, just to see how you make the journey just as beautiful as the Himalayan trails themselves!
What about those who are just getting started?
Those who are just starting their trekking journey are also eligible for this policy, they just need to complete any four treks/expeditions with us (weekend treks, panch kedar excursion, and multi-sport adventures count too) and they will get the chance to become a TTH Trek Ambassador with their fifth trek absolutely free of cost.
After you become a TTH Trek Ambassador with Trek The Himalayas, you will unlock our Loyal Customer Policy, a perk that keeps giving every time you share the joy of trekking.
Once you complete all four treks with TTH, you receive a unique referral code that you can share with your friends and family.
When someone books a trek using your code, you will receive trek points based on the difficulty level of the trek and the referred trekker will receive the same amount of discount while booking the trek. Here is the breakdown of the trek points and discount you and your friend will get.
Kindly Note: 1 Trek Point = 1 Rupee
These trek points get added to your loyalty points balance and you can redeem these points while booking for your next trek. The more you refer, the more your balance grows.
For Example :
If you collect 15,000 as your trek points, you can use them to book any trek within that value. As your balance grows, the possibilities expand and you could use your points for treks and expeditions of higher value anywhere in India, and abroad. Your loyalty points open the door to all kinds of trekking experiences in India and Internationally.
Another great part of this policy is its flexibility. You won’t believe it, but you can also transfer these loyalty points to anyone you like if you’re unable to use them yourself. You can either share or split them with friends or family.
You can also track your loyalty points balance anytime in your TTH dashboard, and we will also keep you updated through notifications whenever the trek points are added or redeemed
This initiative is our way of appreciating trekkers who continue to walk with TTH again and again. When you complete four treks with us, you reach an important milestone in your trekking journey. Your fifth trek is then offered by TTH as a gesture of appreciation. You will step in as a TTH Trek Ambassador, sharing your stories and inspiring others with your experience. Along with this, you also unlock Loyal Customer policy in which you can earn the trek points by sharing the referral code with your friends and family.
If your upcoming trek is your fifth trek with TTH, the trek fee for that trek will be completely waived. To ensure smooth planning, you need to register and make the full payment at the time of booking. Once you successfully complete the trek, TTH will refund the eligible trek fee within a week.
Please note that GST and trek insurance are fixed mandatory charges, so they will not be refunded. Any optional add-ons, like transport, gear rental, offloading, or special meals, are also outside the refund scope.
Yes, it absolutely can. And that’s what makes this policy special. If trekking in Ladakh has been your dream, this could be your moment. Iconic treks like Chadar Trek and Markha Valley Trek are available as options for your free fifth trek
Of course! A trek is a trek, and all your TTH treks, including weekend or two-day treks count toward your free fifth trek.
Yes, and this is one of the nicest parts of the policy. The free trek benefit works in groups of four treks. After completing four treks, your fifth trek is free. If you have completed eight treks, the benefit comes again, and your ninth and tenth treks will also be free. In short,for every four treks completed with TTH, you earn free treks along the way. The more you trek, the more TTH gives back.
Trek The Himalayas offers a wide range of treks be it easy to moderate treks like Kedarkantha, Har Ki Doon, Ranthan Kharak or moderate to difficult treks like Bali Pass, Pin Bhabha Pass or Chadar. By the time you complete four treks in the Himalayas, you have already grown into an experienced trekker.
Naturally, you would now like to prefer to take a step up and choose a difficult trek as your fifth one. Here is where Trek The Himalayas stands out as it offers a variety of difficult treks. And luckily all of them are qualified as free treks under the TTH Trek Ambassador policy. With TTH, you get a variety of trek options to choose from. You can pick a tougher trail or go for an Easy or Moderate trek; the choice is yours.
Yes definitely, we’re happy to offer this. Young trekkers bring fresh energy and enthusiasm to the trail, which makes the journey even more special. If your child has completed four treks with TTH, they can choose a Summer Camp as their fifth free trek.
You’ll be happy to know that any himalayan trek from easy to difficult level can be chosen as your free trek. The best part is that treks like Chadar Trek, Markha Valley, and many other beautiful himalayan treks are included. You may also choose higher-grade treks such as Bali Pass or Pin Bhaba Pass as part of your free trek.
As a TTH Trek Ambassador, your role goes beyond just trekking. You become a mentor on the trail. Someone who guides and shares real experiences with fellow trekkers. After completing multiple treks with TTH, you bring valuable knowledge and perspective that naturally encourages others and adds energy to the group.
Your stories and practical tips help first-timers and intermediate trekkers feel more comfortable and motivated. This is where your experience shines and lifts the overall trekking spirit of the group.
Challenging and peak summit treks, however, follow a slightly different approach. These treks are designed for highly experienced trekkers and climbers, where every participant is already well-prepared and self-driven. In such settings, there is limited scope for peer mentorship, as the structure and demands of the trek are very specific.
That’s why challenging and peak summit treks are kept outside the free fifth trek option, not because they are out of reach, but because the Trek Ambassador role is best experienced on trails where your guidance, encouragement, and shared journey can add value to others.
To claim your free trek, please send an email to info@trekthehimalayas.com, and our team will take it forward from there.
Yes, you do. You need to pay the full amount at the time of booking, just like any regular trek. Once you successfully complete the trek, we process the return of the eligible trek fee within one week. This process helps us plan treks better and ensures that all participants are fully committed.
Each spot on a trek involves planning, logistics, and local arrangements. If someone cancels at the last moment, it directly affects the team and the opportunity for another trekker. Collecting the payment upfront helps us manage this responsibly. Once you complete the trek, the amount is returned as promised. If you cancel, the standard TTH cancellation policy applies.
To keep your trek planning smooth and fair, we collect the trek fee upfront. Last-minute cancellations can affect team arrangements and local logistics, so this pay-and-refund process keeps everything running smoothly while still giving you this special benefit fairly.
The trek that you actually complete as your fifth eligible trek will be considered under this initiative. Even if you have several treks booked in advance, the benefit applies to the trek that completes your fifth-trek milestone.
All four treks must be registered under a single email ID. This helps us confirm that the same person has completed all four treks with TTH. Please ensure your records are linked to one email ID.
The free fifth trek is only valid for treks within India. International treks, including those in Nepal or other countries, don’t qualify as your free trek. However, any international trek you’ve completed does count toward your total number of treks with TTH.
Each unique trek you complete adds to your total. If you repeat a trek you’ve already done, it won’t be counted toward your free fifth trek.
The free trek includes only the trek fee itself. Any extra costs like trek insurance, transport, gear rentals, offloading, or special meals are not included and will need to be paid separately.
To be eligible for the free fifth trek, we count only treks you’ve completed with TTH. But don’t worry, even if you’ve done weekend treks, pilgrimages, or international treks with us, they all contribute to your count. By the time you’re eligible, you’ve likely completed more than four treks with TTH anyway.
The Loyal Customer Policy is a special perk for TTH Trek Ambassadors. After completing four treks with Trek The Himalayas, you receive a referral code. When someone books a trek using your code, both you and the referred trekker earn trek points and discounts based on the difficulty level of the trek.
You become eligible for the Loyal Customer Policy after completing four treks with Trek The Himalayas and becoming a TTH Trek Ambassador. Make sure all your four treks must be unique.
A referral code is a unique code provided to you once you become a TTH Trek Ambassador. You can share this code with friends and family. When they use it while booking a trek, both of you receive trek points and discounts.
There is no limit to the number of trek points you can earn. The more you refer, the more points get added to your loyalty points balance, which you can redeem while booking your future treks.
There is no minimum limit for redeeming your trek points under this policy. You can start redeeming your rewards with as little as one trek point. Every trek point you earn holds value, giving you complete flexibility to use your points whenever and however you choose without waiting to accumulate a fixed number.
Yes! One of the best parts of the Loyal Customer Policy is that you can use your trek points to book any trek with TTH, including international treks.
This is the flexibility of the policy. You can easily transfer your points to friends and family, and they can use them for their own trek planning with TTH. Even if you want to split the points and use them with your friends, you can do that too and enjoy trekking together!
You can easily track your trek points anytime in your TTH dashboard. Also, we’ll keep you updated with notifications whenever points are added or redeemed, so you always know your balance.
No. Referrals must be for completely new members. Anyone who has already registered or trekked with TTH earlier will not be counted as a valid referral.
The Loyalty Customer accumulated points is valid for two years from the date it is issued.