Cancellation Terms

To request a cancellation, please email us at info@trekthehimalayas.com using your registered email ID.

Cancellations prior to 25 days from the start of the Trip

Refund Options

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Cancellation between 24 days and 15 days to the start of the Trip

Refund Options

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Cancellation between 14 days and 10 days to the start of the Trip

Refund Options

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Cancellation less than 9 days to the start of the trek.

Refund Options

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Cancellation Policy (Emergency Cases):

In case of a death in the immediate family (parents, siblings, spouse, children) or if the trekker is hospitalized (min. 48 hours) or suffers a fracture (leg/arm) within a week before the trek, even if canceled a day before:

50% trek fee refund in cash.

Valid documents required. We’re here to support you during tough times.

Note:

• Change of trek batch is dependent on the availability of seats in the batch
• In case of transferring a trek to a friend, he/she should satisfy all the mandatory requirements put forward by TTH
• TTH holds the right to change/cancel the policies, without prior notice

Booking and Payments

• The Participant is responsible for verifying the accuracy of all details, including Trip dates and personal documentation, at the time of booking.
• Payments must be made in accordance with the timelines and instructions provided by TTH. Late payments may result in cancellation of booking without refund.
• In the event of a cash refund, only the portion of the payment made in cash shall be eligible for refund in cash. Any booking made using voucher, discounts, promotional codes, or through any non-cash mode of payment shall not be eligible for a cash refund under any circumstances.
• Refunds, if applicable, shall be processed within 15–30 working days of confirmation.
• All add-on bookings are subject to the respective add-on cancellation policy, and refunds will be processed accordingly.
• Voucher Terms
• This is a non-transferable voucher
• The voucher cannot be merged with any other offer of Trek The Himalayas
• The voucher is valid for Trek booked directly with Trek The Himalayas in India
• To avail the voucher please use your register phone number or e-mail id
• All the other Terms of booking a trek with Trek The Himalayas are applicable to the voucher

Itinerary and Modifications

• TTH reserves the right to modify, shorten, or cancel any part of the Trip due to transportation delays, weather, health emergencies, or other unforeseen circumstances including Force Majeure.

Cancellations and Refunds

• No refunds or vouchers, partial or otherwise, shall be provided for voluntary withdrawal, non-utilisation of services, or removal from the Trip.
• If TTH cancels the Trip before arrival at the designated pick-up point due to unforeseen circumstances or Force Majeure, the Participant may choose from:
• An alternate Trip/date.
• A credit voucher valid for one (1) year.
• Transfer to another Trip, with cost differences payable by the Participant.
• If the Trip is abandoned post-arrival at the designated pick-up point, no cash refund or voucher shall be issued. The Trek Again Policy may apply at TTH’s discretion.
• TTH shall not be liable for any associated travel costs such as flights, accommodation, or visa fees.

Force Majeure

• Events beyond its control including but not limited to earthquakes, landslides, strikes, curfews, war, pandemic, government restrictions, heavy rainfall or snowfall, windstorms, road blockages, trail disruption, or withdrawal of permits, TTH shall not be held liable for any cancellation, delay, or service modification caused by Force Majeure.