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Terms and Conditions
Cancellation Policy

Cancellation terms:

For the cancellation of services due to any avoidable/unavoidable reasons, Trek The Himalayas must be notified of the same in writing at [email protected]  At the time we receive your written cancellation, refunds based on the total fare are as follows.

Cancellations prior to 25 days from the start of the Trip

Refund options

  • 5% deduction of trek fee
  • 100% cash voucher for any trip till one year

Cancellation between 24 days and 15 days to the start of the Trip

Refund options

  • 30% deduction of trek fee
  • 100% cash voucher for same trip till one year
  • 85% cash voucher for any trip till one year

Cancellation between 14 days and 10 days to the start of the Trip

Refund options

  • Book the same trek, in the same season, with any other batch
  • 50% deduction of trek fee
  • 80% cash voucher for same trip till one year
  • 70% cash voucher for any trip till one year

Cancellation less than 9 days to the start of the trek

Refund options

  • Transfer your trek (same trek, same batch) to your friend
  • No cash refund
  • 20% cash voucher for the same trip till one year
  • 10% cash voucher for any trip till one year

If by a rare consequence TTH calls off/cancels a trek:

At TTH, we almost never call off or cancel our treks. But in the rare event that we do call off or cancel a trek due to any unforeseen circumstances or natural catastrophes like continuous rain or snow, thunderstorms, snowstorms, landslides, floods, earthquakes, or any other natural calamity that prevents us from carrying out a trek in a safe manner, unforeseeable circumstances like local riots, curfews, pandemics, lockdowns, government orders, or any such situations that prevents a safe trekking experience, TTH will issue a voucher summing up to the same amount as your trek fee. The voucher can be redeemed on any of the treks over a period of the next year.


  • The voucher is also not issued if for any reason you have to come down from the trek. The trek leader may send you down from the trek, owing to reasons like lack of fitness, AMS, blood pressure, turn-around-time, health issues, or if you are found smoking/ drinking, or breaking the rules of the trek. Vouchers are issued only when the whole trek is cancelled or called off on behalf of TTH.

In the rare event that TTH shifts a trek:

As we mention always, weather conditions at high altitudes are extremely unpredictable and can change at any time of any day. Also, situations like natural calamities or political unrest, pandemics and lockdowns, etc are out of our control and if an event cannot run under any such circumstances that we do not directly have control over then we will try to give you an alternative trek, which means your trek will be shifted from one trek to another, which will be safer and more favourable.

In these cases, a voucher is issued to mitigate the difference in cost between the two treks. You can redeem the voucher at any time over a period of one year from the date of issue. A refund fee or refund of the difference is not applicable.


  • Change of trek batch is dependent on the availability of seats in the batch
  • In case of transferring a trek to a friend, he/she should satisfy all the mandatory requirements put forward by TTH
  • TTH holds the right to change/cancel the policies, without prior notice
  • Cash refund is applicable only in case of bookings made without using any promotional offer code or vouchers

Cash Voucher Terms:

  • This is a non-transferable voucher
  • The voucher cannot be merged with any other offer of Trek The Himalayas
  • The voucher is valid for Trek booked directly with Trek The Himalayas in India
  • To avail the voucher please use your register phone number or e-mail id
  • All the other Terms of booking a trek with Trek The Himalayas are applicable to the voucher
  • Trek The Himalayas holds rights to add/remove any of the Terms and Conditions without prior notice

Itineraries are based on information available at the time of planning and are subject to change. "Trek The Himalayas" reserves the right to change expedition dates, people or itineraries as conditions warrant. If a trip must be delayed or the itinerary changed due to bad weather, road conditions, transportation delays, government intervention, airline schedules, sickness, or other contingency for which TTH or its agents cannot make provision, the cost of delays and/or other changes are the responsibility of the participant. TTH reserves the right to decline, or accept, any individual as a trip member for any reason whatsoever.

Inclusions & Exclusions
  • Inclusions
  • Exclusions
  • Note
  • Tour Fee


  1. Complimentary meet and greet on arrival at Kilimanjaro Airport.


  1. Travel 
  • Airport pick up and Drop as per itinerary.
  • Transfer from hotel to Machame Gate and return from Mweka Gate to Arusha hotel as per itinerary.


  1. Accommodation
  • Two Night stay in Hotel at Arusha.
  • Camping while on Trek


  1. Permit & Forest fee 
  • All National Park gate fees.
  • All camping fees.
  • Climbing permit.
  • Government climbing taxes.
  • Rescue fees (Kilimanjaro rescue team fees).


  1. Team
  • Qualified mountain guide
  • Assistant guides
  • Porters and cooks.


  1. Salaries paid to your guides and porters as recommended by KINAPA.


  1. Backpack/Duffle bag/ personal luggage (Suitcase/Trolley bag isn’t allowed) shouldn’t be more than 15 kg. 


  1. All meals while on Trek (Veg.+ Egg)
  • From Lunch on Day 2 to Lunch on Day 8 while on Trek 
  • Food of superior quality and variety offered for the duration of your climb 


  1. Hot drinks on the mountain.


  1. 3 litres of mineral water (per hiker) for the first day on your climb, and the rest of the days, you will be given clean purified and treated Kilimanjaro water.


  1. Trekking equipments 
  • Good quality tents.
  • Camp table and camping chairs.
  • High Altitude Sleeping bag.
  • Portable toilets will be provided.
  • Sleeping pads.
  • Solar Lamp in the sleeping tents.
  • A Massai blanket to cover your pads will be provided.


  1. Certificate for your successful summit attempt.


  1. Safety & Medical Emergency 
  • High Altitude First Aid kit & Packed Oxygen Cylinder (TO BE USED ONLY IN EMERGENCY CASES ONLY)
  • Uniquely advantageous acclimatisation procedures.
  • Special logistical arrangements that promote optimal hydration, digestion and rest for the duration of your climb.
  • The option to have a private climb at no additional charge whether you are a group 1, 2 or 3 climbers!


  1. Items of personal nature.
  2. Tips for guides, porters and cooks (reasonable tip will be given by a guide or person from the office on the day of your briefing).
  3. Entry visa for Tanzania (US$50 per passport holder for most nationalities / US $ 100 per visa for USA passport holders).
  4. Health requirements (Yellow Fever – compulsory, Meningitis & Hepatitis A optional but recommended).
  5. Optional travel insurance.
  6. Personal hiking/trekking gear.
  7. Airfares and departure taxes.
  8. Snacks, personal medicine and water purifying tablets.
  9. Meals & drinks that are not specified.



Things can be provided on demand and availability (participant has to pay extra for these things)

1- Satellite phone/setphone - is a type of mobile phone that connects via radio links via satellites orbiting the Earth instead of terrestrial cell sites like cellphones. Therefore, they can operate in most geographic locations on the Earth's surface.

2- Gamow/PAC HAPO Bag (Portable Hyperbaric Bag) - is a unique, portable hyperbaric chamber for the treatment of acute mountain sickness (AMS), also known as altitude sickness.

3- AEDs (Automated External Defibrillators) - are portable life-saving devices designed to treat people experiencing sudden cardiac arrest, a medical condition in which the heart stops beating suddenly and unexpectedly


Kilimanjaro Wonders in Moshi

Masai Land Safari Lodge in


Kibo Palace Hotel

Tulia Hotel Arusha

Outpost Lodge Arusha



We can customise the menu for you if you let us know well in advance. We have hosted people with gluten free diet, vegetarian diets, vegan diets and have accommodated all types of food restrictions. Tell us what you would like to be served with and we’ll prepare for you.




We make sure that all of our chief guides and assistant guides are experienced and qualified- 


  • All of them have completed their First Wildness Response course. 
  • We make sure that all of our guides are fully qualified and certified with a Kilimanjaro Mountain Guide licence.
  • A good knowledge of all the attractions on the mountain and experience climbing Kilimanjaro is required.
  • Most of the guides have taken Basic first aid classes that are conducted every low season for the chief leading guides. Re-certification of their training is always done to keep their skills sharp and up-to-date. 


The fee can be paid by online transfer/Check deposit/Cash deposit/Demand draft. Instruction for
payment will be forwarded along with your confirmation email. When your transfer is done, please
e-mail us a confirmation mail with your transfer details, so that we can follow up your reservation efficiently.

Risk and Respond

Risk & Respond General TTH India

Selected Trek

Kilimanjaro Peak Trek Expedition

Kilimanjaro Region






62 Km.


19300 Ft.


Kilimanjaro International Airport to Arusha
    • Arrive at Kilimanjaro International Airport
    • Stay at a Resort in Arusha
    • Altitude Arusha 1,350m/4,500ft
    • Airport to Arusha 50 km | 1:30 hours
    • Pre-climb briefing and equipment check in the evening.
    • Explore the city or relax today.

Machame Gate to Machame Hut
    • Altitude - Machame Gate 1,800m/5,950ft
    • Altitude - Machame Hut 3,000m/9,900ft
    • Distance - Arusha to Machame Gate (Drive) 85km | 2hour 
    • Distance: Machame Gate to Machame Hut (Trek) 11km | 7 hours 
    • Habitat: Montane Forest

Machame Hut to Shira Camp
    • Altitude - Shira Camp 3,850m/12,600 ft
    • Distance: 5 km | 5 hours 
    • Lunch at camp site
    • Habitat: Moorland
    • Full Board Shira Cave Camp.

Shira Camp to Barranco Camp via Lava Tower camp
    • Altitude - Baranco Camp 4,000m/13,100 ft
    • Lava Tower Camp 4,600m/15,200 ft
    • Distance: 10 km | 6 hours
    • Habitat: Moorland
    • Accommodation: Barranco Camp

Barranco Camp to Karanga camp
    • Altitude - Karanga Camp 4,050m /13,250 ft
    • Distance: 6 km | 4 hours
    • Habitat: Moorland
    • Accommodation: Karanga Camp.

Karanga Camp to Barafu Camp
    • Altitude - Barafu Camp 4,650m/15,250ft
    • Distance: 4 km | 5 hours
    • Habitat: Alpine Desert
    • Accommodation: Barafu Hut Camp.

Barafu Camp to Summit (Uhuru Peak) and Trek Back to Mweka Camp

    Barafu Camp to Uhuru peak  via Stella point back to Barafu Camp

    • Altitude - Uhuru peak 5,895m/19,340ft
    • Altitude - Stella point 5,750m/18,850ft
    • Distance: 4 km ascent to Stella Point
    • Distance: 5 km  Barafu to Uhuru Peak Ascent.
    • Hiking Time: 7-8 hours ascent / 5-6 hours descent
    • Habitat: Stone scree and ice-capped summit
    • Accommodation: Mweka Camp.


    Barafu Camp to Mweka Camp 

    • Altitude - Mweka Camp 3,050m/10,000ft
    • Distance: 7 km | 5 hours
    • Habitat: Alpine Desert
    • Full board at Mweka Camp.

Mweka Camp To Mweka Gate and drive to Arusha
    • Altitude - Mweka Gate 1,650m/5,400ft
    • Distance: 10 km | 5 hours
    • Distance: Mweka Gate to Arusha - 100 km | 3 hours
    • Habitat: Montane Forest
    • Half Board

Arusha to Kilimanjaro International Airport
    • Private departure transfer to the Airport.

Help & Support

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