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Terms and Conditions
Cancellation Policy

Cancellation terms:

 

For the cancellation of services due to any avoidable/unavoidable reasons, Trek The Himalayas must be notified of the same in writing at info@trekthehimalayas.com  At the time we receive your written cancellation, refunds based on the total fare are as follows.

 

Cancellations prior to 25 days from the start of the Trip

Refund options

  • 5% deduction of trek fee
  • 100% cash voucher for any trip till one year

 

Cancellation between 24 days and 15 days to the start of the Trip

Refund options

  • 30% deduction of trek fee
  • 100% cash voucher for same trip till one year
  • 85% cash voucher for any trip till one year

 

Cancellation between 14 days and 10 days to the start of the Trip

Refund options

  • Book the same trek, in the same season, with any other batch
  • 50% deduction of trek fee
  • 80% cash voucher for same trip till one year
  • 70% cash voucher for any trip till one year

 

Cancellation less than 9 days to the start of the trek

Refund options

  • Transfer your trek (same trek, same batch) to your friend
  • No cash refund
  • 20% cash voucher for the same trip till one year
  • 10% cash voucher for any trip till one year

 

 

If by a rare consequence TTH calls off/cancels a trek:

At TTH, we almost never call off or cancel our treks. But in the rare event that we do call off or cancel a trek due to any unforeseen circumstances or natural catastrophes like continuous rain or snow, thunderstorms, snowstorms, landslides, floods, earthquakes, or any other natural calamity that prevents us from carrying out a trek in a safe manner, unforeseeable circumstances like local riots, curfews, pandemics, lockdowns, government orders, or any such situations that prevents a safe trekking experience, TTH will issue a voucher summing up to the same amount as your trek fee. The voucher can be redeemed on any of the treks over a period of the next year.

 

Note

  • If the entirety of your group fails to reach or cross the pickup point, or abandons the trek, due to any unforeseen circumstances like snowfall or heavy rainfall, landslide, and such, in such a case the voucher will not be issued. You can, however, choose to repeat the trek with us.

 

  • The voucher is also not issued if for any reason you have to come down from the trek. The trek leader may send you down from the trek, owing to reasons like lack of fitness, AMS, blood pressure, turn-around-time, health issues, or if you are found smoking/ drinking, or breaking the rules of the trek. Vouchers are issued only when the whole trek is cancelled or called off on behalf of TTH.

 

 

In the rare event that TTH shifts a trek:

As we mention always, weather conditions at high altitudes are extremely unpredictable and can change at any time of any day. Also, situations like natural calamities or political unrest, pandemics and lockdowns, etc are out of our control and if an event cannot run under any such circumstances that we do not directly have control over then we will try to give you an alternative trek, which means your trek will be shifted from one trek to another, which will be safer and more favourable.

In these cases, a voucher is issued to mitigate the difference in cost between the two treks. You can redeem the voucher at any time over a period of one year from the date of issue. A refund fee or refund of the difference is not applicable.

 

 

Note:

  • Change of trek batch is dependent on the availability of seats in the batch
  • In case of transferring a trek to a friend, he/she should satisfy all the mandatory requirements put forward by TTH
  • TTH holds the right to change/cancel the policies, without prior notice
  • Cash refund is applicable only in case of bookings made without using any promotional offer code or vouchers

 

Cash Voucher Terms:

  • This is a non-transferable voucher
  • The voucher cannot be merged with any other offer of Trek The Himalayas
  • The voucher is valid for Trek booked directly with Trek The Himalayas in India
  • To avail the voucher please use your register phone number or e-mail id
  • All the other Terms of booking a trek with Trek The Himalayas are applicable to the voucher
  • Trek The Himalayas holds rights to add/remove any of the Terms and Conditions without prior notice

 

 

Itineraries are based on information available at the time of planning and are subject to change. "Trek The Himalayas" reserves the right to change expedition dates, people or itineraries as conditions warrant. If a trip must be delayed or the itinerary changed due to bad weather, road conditions, transportation delays, government intervention, airline schedules, sickness, or other contingency for which TTH or its agents cannot make provision, the cost of delays and/or other changes are the responsibility of the participant. TTH reserves the right to decline, or accept, any individual as a trip member for any reason whatsoever.

 

 

 

 

 

 

Inclusions & Exclusions
  • Inclusions
  • Exclusions
  • Note
  • Tour Fee

1.Transport Srinagar to Aru Base and Back
2.Accommodation. (Camping) (2 person in one tent)
3. Meals while on trek (Veg & Egg)
4. Trek equipments: Sleeping bag, mattress, tent (twin sharing), kitchen & dinning tent, toilet tent, utensils
5. All necessary permits and entry fees
6. First aid medical kits, stretcher and oxygen cylinder
7. Mountaineering qualified & professional trek Leader, guide, cook and Support staff 8. Services from Srinagar to srinagar 9. TTH Staff insurance 10. Mules to carry the central luggage

1. Any kind of personal expenses 2. Hotel Stay in Srinagar.
3. Food during the transit.
4. Insurance.
5. Mules or porter to carry personal luggage.
6. Anything not specifically mentioned under the head

Srinagar Accommodation: The stay at Srinagar on the last day is not included in the trek fee. However we can assist you in booking a hotel or a houseboat for the same, please let us know at least 15 days in advance to the start of the trek. Intimation is by email only at info@trekthehimalayas.com

Normally TTH expect to carry your personal luggage on your own, if you wish to offload your backpack, you can give it to Mule.
Charges of offloading backpack:-
INR 1800/- if you make an online payment, 10 days in advance
INR 2000/- if you inform us after reaching Aru base camp
The backpack cannot weigh more than 11 kgs. Backpack should have waterproof cover. Suitcases/strolleys/ bags will not be allowed.

To book a Trek/ adventure program please use our online booking form or, alternatively, you can call us on the given for confirmation of tour you have to wire a deposit and initial deposit.

Special Offers

Make a single payment and trek the number of times you want.

If you book a trek with Trek The Himalayas and are unable to complete the same or you have successfully completed that trek and want to do it again, you can repeat it multiple times without paying the cost of the trek.

Terms and conditions

  • This offer is a non-transferable.
  • This offer is valid for Trek The Himalayas limited fixed departures.
  • This offer is valid for 5 years from the date of booking.
  • This offer is not valid if the participant has received a cash refund or voucher at the time of cancellation.
  • Participants don’t have to pay for the trek cost but have to pay for the transport cost.

The fee can be paid by online transfer/Check deposit/Cash deposit/Demand draft. Instruction for
payment will be forwarded along with your confirmation email. When your transfer is done, please
e-mail us a confirmation mail with your transfer details, so that we can follow up your reservation efficiently.

Risk and Respond

Risk & Respond General TTH India

Selected Trek

Tarsar Marsar Trek

Jammu and Kashmir

Duration

7

Grade

Easy To Moderate

Approx

48 Km.

Altitude

13500 Ft.

Itinerary

Srinagar to Aru base camp
    • Altitude:- 2,400m/7,950ft
    • Pick-up location - Tourist Reception Center | 12:00 pm to 1:00 pm
    • Drive:- 4 hrs, Srinagar to Aru
    • Srinagar to Pahalgam 100 km to Aru 12 km
    • Transportation from Srinagar to Aru is included in the cost
    • Aru is on the bank of Lidder River
    • Since there are no shops around ensure that you have all that you need already
    • Please note that prepaid SIM cards do not work in Kashmir
    • Pahalgam is the last point where you will get mobile network
    • Last ATM is in Pahalgam
    • Stay in Tent
    • Don’t forget to carry your ID proof in original and 2 photo copies

Aru to Lidderwat
    • Altitude:- 2,800m/ 9,150ft
    • Trek:- 10 km trek, 6-7 hrs
    • Altitude Gain:- 400m/ 1,200ft
    • Easy terrain, gradual ascent
    • Water can be refill from streams
    • Packed lunch on the way
    • Stay in tents

Lidderwat to Shekwas
    • Altitude:- 3,350m/ 11,000ft
    • Trek:- 6 km trek, 5 hrs
    • Altitude Gain:- 550m/ 1,850ft
    • Moderate terrain, continuous ascent for first few hours
    • Enough water sources on the way
    • One river crossing just before Homwas
    • Hot lunch at camp site
    • Stay in tents

Shekwas to Tarsar and explore Tarsar
    • Altitude:- 3,800m/ 12,500ft
    • Trek:- 4 km trek, 3-4 hrs
    • Altitude Gain:- 450m/ 1,500ft
    • Moderate terrain, continuous gradual ascent
    • Carry enough water, only few natural sources are available
    • In the evening explore Tarsar Lake
    • Hot lunch at camp site
    • Stay in tent

Tarsar to Sundarsar
    • Altitude:- 4,000m/ 13,100ft
    • Trek:- 6 km trek , 5 hrs
    • Altitude Gain: 200m/ 600ft
    • Moderate to difficult terrain
    • Steep ascent in the beginning till the pass, followed by a descent and then a gradual ascent till Sundarsar camp site
    • Carry enough water, only few natural sources are available
    • Hot lunch at camp site
    • Stay in tent

Visit Marsar and then to Homwas
    • Altitude:- Marsar ridge 4,100m/ 13,400ft, Homwas 3,500m/ 11,500ft
    • Trek:- 11 km trek, 7 hrs
    • Altitude Loss:- 500m/ 1,600ft
    • Moderate terrain
    • 50 minute continuous ascent to Marsar ridge
    • Gradual descent all the way to Homwas
    • Packed lunch on the way
    • Stay in tent

Homwas to Aru and drive to Srinagar
    • Altitude:-2,400m/ 7,950 ft
    • Trek:- 13 km trek, 6-7 hrs
    • Drive:- 112km, 4 hrs, Srinagar to Aru
    • Easy terrain
    • Continuous gradual descent till Aru
    • Many water streams are available on the way
    • Packed lunch on the way
    • Stay in Srinagar (not included in the cost)
    • You will reach Aru in between 2-3 pm
    • You will reach Srinagar in between 7-8 pm

     

    * Please note that prepaid sim cards do not work in Kashmir.
    Don't forget your ID proof in original and 2 photo copies.


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