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Terms and Conditions
Cancellation Policy

Cancellation terms:

For the cancellation of services due to any avoidable/unavoidable reasons, Trek The Himalayas must be notified of the same in writing at [email protected]  At the time we receive your written cancellation, refunds based on the total fare are as follows.

Cancellations prior to 25 days from the start of the Trip

Refund options

  • 5% deduction of trek fee
  • 100% cash voucher for any trip till one year

Cancellation between 24 days and 15 days to the start of the Trip

Refund options

  • 30% deduction of trek fee
  • 100% cash voucher for same trip till one year
  • 85% cash voucher for any trip till one year

Cancellation between 14 days and 10 days to the start of the Trip

Refund options

  • Book the same trek, in the same season, with any other batch
  • 50% deduction of trek fee
  • 80% cash voucher for same trip till one year
  • 70% cash voucher for any trip till one year

Cancellation less than 9 days to the start of the trek

Refund options

  • Transfer your trek (same trek, same batch) to your friend
  • No cash refund
  • 20% cash voucher for the same trip till one year
  • 10% cash voucher for any trip till one year

 

In the unlikely event that TTH cancels a trek prior to the scheduled departure date:

While it is extremely rare for TTH to cancel a trek, we understand that unforeseen circumstances or natural disasters may occasionally require us to do so before the scheduled departure. These circumstances could include continuous rain or snow, thunderstorms, snowstorms, landslides, floods, earthquakes, or any other natural calamity that poses a risk to the safety of our trekkers. Additionally, unforeseeable events such as local riots, curfews, pandemics, lockdowns, government orders, or any similar situations that compromise the safety of the trekking experience may also necessitate a cancellation.

In the event of such a cancellation, TTH will provide you with a voucher equivalent to the amount you paid for the trek. This voucher can be redeemed for any of our treks within the next year, allowing you to still enjoy an adventure with us at a later date.

Note

  • The issuance of a voucher is not applicable in situations where you are required to descend from the trek for any reason. The trek leader may make the decision to send you down from the trek due to factors such as insufficient fitness level, symptoms of Acute Mountain Sickness (AMS), high blood pressure, exceeding the designated turn-around-time, health concerns, or if you are found smoking, drinking, or violating the rules set for the trek. In such cases, the provision of a voucher does not apply.

 

In the rare event that TTH shifts a trek:

We would like to emphasize that weather conditions in high-altitude areas are highly unpredictable and can undergo sudden changes at any time, irrespective of the day. Additionally, circumstances beyond our control, such as natural disasters, political unrest, pandemics, and lockdowns, may impact the feasibility of conducting a trek. In cases where we are unable to proceed with an event due to such circumstances that are beyond our direct control, we will make every effort to provide you with an alternative trek that is safer and more suitable.

In such situations, we will issue a voucher to offset the cost difference between the originally scheduled trek and the alternative trek. This voucher can be redeemed at any time within one year from the date of issue. Please note that a refund fee or reimbursement of the cost difference is not applicable in these cases.

Note:

  • Change of trek batch is dependent on the availability of seats in the batch
  • In case of transferring a trek to a friend, he/she should satisfy all the mandatory requirements put forward by TTH
  • TTH holds the right to change/cancel the policies, without prior notice
  • Cash refund is applicable only in case of bookings made without using any promotional offer code or vouchers

Cash Voucher Terms:

  1. This is a non-transferable voucher
  2. The voucher cannot be merged with any other offer of Trek The Himalayas
  3. The voucher is valid for Trek booked directly with Trek The Himalayas in India
  4. To avail the voucher please use your register phone number or e-mail id
  5. All the other Terms of booking a trek with Trek The Himalayas are applicable to the voucher
  6. Trek The Himalayas holds rights to add/remove any of the Terms and Conditions without prior notice

Itineraries are based on information available at the time of planning and are subject to change. "Trek The Himalayas" reserves the right to change expedition dates, people or itineraries as conditions warrant. If a trip must be delayed or the itinerary changed due to bad weather, road conditions, transportation delays, government intervention, airline schedules, sickness, or other contingency for which TTH or its agents cannot make provision, the cost of delays and/or other changes are the responsibility of the participant. TTH reserves the right to decline, or accept, any individual as a trip member for any reason whatsoever.

Inclusions & Exclusions
  • Inclusions
  • Exclusions
  • Note
  • Tour Fee

1. Accommodation – Day 1, Day 2, and Day 6 Stay in a Tea house (Triple/quad sharing Male and female separately ) / Day 3, Day 4, and Day 5 in a Tent (2 people in one tent)
2. Meals while on trek (Veg.) - Dinner at Sepi on Day 1 to Breakfast at Timbure on Day 7
3. Crampon (if required) – As per the snow condition
4. All necessary permits entry fees and forest fees
5. First aid, medical kit, and oxygen cylinder
6. Mountaineering qualified & professional trek Leader, guides, cook and Support staff

1. Any kind of personal expenses
2. Food during the transit
3. Transport NJP to Sepi and return
4. Any kind of emergency evacuation charges
5. Mules or porter to carry a personal backpack
6. Anything not specifically mentioned under the inclusion head

7. Transport cost.

Things can be provided on demand and availability (participant has to pay extra for these things)

1- Satellite phone/setphone - is a type of mobile phone that connects via radio links via satellites orbiting the Earth instead of terrestrial cell sites like cellphones. Therefore, they can operate in most geographic locations on the Earth's surface.

2- Gamow/PAC HAPO Bag (Portable Hyperbaric Bag) - is a unique, portable hyperbaric chamber for the treatment of acute mountain sickness (AMS), also known as altitude sickness.

3- AEDs (Automated External Defibrillators) - are portable life-saving devices designed to treat people experiencing sudden cardiac arrest, a medical condition in which the heart stops beating suddenly and unexpectedly

Insurance is mandatory and can be obtained through TTH or other providers. Non-Indian rates are slightly higher, trek coordinator will share the balance payment link after booking. If you choose not to book through us, we will refund your insurance fee; email us immediately after booking for the refund.

 

-Normally TTH expect to carry your personal luggage on your own, if you wish to offload your backpack, you can give it to Mule.
Charges of offloading backpack:-
-INR 1800/- if you make an online payment, 10 days in advance
-INR 2500/- if you inform us after reaching NJP
-The backpack cannot weigh more than 11 kgs. Backpack should have waterproof cover. Suitcases/strolleys/ bags will not be allowed. Paying the Trek/ Adventure activity fee:

 

Special Offers

Make a single payment and trek the number of times you want.

If you book a trek with Trek The Himalayas and are unable to complete the same or you have successfully completed that trek and want to do it again, you can repeat it multiple times without paying the cost of the trek.

Terms and conditions

-This offer is a non-transferable.

-This offer is valid for Trek The Himalayas limited fixed departures.

-This offer is valid for 5 years from the date of booking.

-This offer is not valid if the participant has received a cash refund or voucher at the time of cancellation.

-Participants don’t have to pay for the trek cost but have to pay for transportation and trek permit costs.

 

Trek Cost - Rs 12,300 (Sepi to Sepi)

GST - 5% (Mandatory)

Insurance - Rs 245 (Mandatory)

Transportation - Rs 2,500 (NJP to Sepi and return) (Optional)

Off load Backpack - Rs 1,800 Online (Optional)

 

The add-on options can be selected during the booking process. In case you miss selecting it at that time, you can simply log in to your account and book the add-on option from there.

Risk and Respond

Risk & Respond General TTH India

Selected Trek

Sandakphu Trek

West Bengal

Duration

7

Grade

Moderate To Difficult

Approx

68 Km.

Altitude

12000 Ft.

Itinerary

Drive From NJP To Sepi
    • Altitude: 6,400 ft
    • Drive Distance: 130 km
    • Stay: Teahouse
    • Pick-up time is 10.00 AM from NJP railway station.
    • Transportation Amount is not included in the trek cost
    • Breakfast and Lunch exclude, and Dinner included

Trek From Sepi To Gorkhey via Ramam-Samanden
    • Altitude: 7,545 ft
    • Trek Distance: 15 km
    • Altitude gain: 1295 ft
    • Lunch on the way
    • Stay in Teahouse

Trek From Gorkhey To Phalut
    • Altitude – 11450 Ft.
    • Trek Distance – 15 Km.
    • Altitude Gain – 3905 Ft.
    • Hot lunch on the way at aalu bari
    • Stay in camps

Trek From Phalut To Thakom
    • Altitude – 11217 Ft.
    • Trek Distance – 10 Km.
    • Altitude Less – 233 Ft.
    • Packed lunch on the way 
    • Accommodation in camping

Trek From Thakom To Aal
    • Altitude – 11600 Ft.
    • Trek Distance – 11 Km.
    • Altitude Gain – 383 Ft.
    • Hot lunch at Aal campsite
    • Accommodation in camping

Trek From Aal To Timbure via Sandakphu
    • Altitude – 6560 Ft.
    • Sandakphu Altitude – 11930 ft.
    • Trek Distance – 14 Km.
    • Altitude Gain – 330 Ft.
    • Altitude less – 3700 Ft.
    • Hot lunch on the way at Gurdum
    • Accommodation in Tea House

Trek From Timburey To Srikhola And Drive To NJP
    • Altitude Less-
    • Trek Distance – 3 km (1 hrs)
    • Drive Distance – 130 Km (6 hrs.)
    • You will reach NJP by 06.00 pm

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