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Terms and Conditions
Cancellation Policy

Cancellation terms:

For the cancellation of services due to any avoidable/unavoidable reasons, Trek The Himalayas must be notified of the same in writing at [email protected]  At the time we receive your written cancellation, refunds based on the total fare are as follows.

Cancellations prior to 25 days from the start of the Trip

Refund options

  • 5% deduction of trek fee
  • 100% cash voucher for any trip till one year

Cancellation between 24 days and 15 days to the start of the Trip

Refund options

  • 30% deduction of trek fee
  • 100% cash voucher for same trip till one year
  • 85% cash voucher for any trip till one year

Cancellation between 14 days and 10 days to the start of the Trip

Refund options

  • Book the same trek, in the same season, with any other batch
  • 50% deduction of trek fee
  • 80% cash voucher for same trip till one year
  • 70% cash voucher for any trip till one year

Cancellation less than 9 days to the start of the trek

Refund options

  • Transfer your trek (same trek, same batch) to your friend
  • No cash refund
  • 20% cash voucher for the same trip till one year
  • 10% cash voucher for any trip till one year

If by a rare consequence TTH calls off/cancels a trek:

At TTH, we almost never call off or cancel our treks. But in the rare event that we do call off or cancel a trek due to any unforeseen circumstances or natural catastrophes like continuous rain or snow, thunderstorms, snowstorms, landslides, floods, earthquakes, or any other natural calamity that prevents us from carrying out a trek in a safe manner, unforeseeable circumstances like local riots, curfews, pandemics, lockdowns, government orders, or any such situations that prevents a safe trekking experience, TTH will issue a voucher summing up to the same amount as your trek fee. The voucher can be redeemed on any of the treks over a period of the next year.


  • The voucher is also not issued if for any reason you have to come down from the trek. The trek leader may send you down from the trek, owing to reasons like lack of fitness, AMS, blood pressure, turn-around-time, health issues, or if you are found smoking/ drinking, or breaking the rules of the trek. Vouchers are issued only when the whole trek is cancelled or called off on behalf of TTH.

In the rare event that TTH shifts a trek:

As we mention always, weather conditions at high altitudes are extremely unpredictable and can change at any time of any day. Also, situations like natural calamities or political unrest, pandemics and lockdowns, etc are out of our control and if an event cannot run under any such circumstances that we do not directly have control over then we will try to give you an alternative trek, which means your trek will be shifted from one trek to another, which will be safer and more favourable.

In these cases, a voucher is issued to mitigate the difference in cost between the two treks. You can redeem the voucher at any time over a period of one year from the date of issue. A refund fee or refund of the difference is not applicable.


  • Change of trek batch is dependent on the availability of seats in the batch
  • In case of transferring a trek to a friend, he/she should satisfy all the mandatory requirements put forward by TTH
  • TTH holds the right to change/cancel the policies, without prior notice
  • Cash refund is applicable only in case of bookings made without using any promotional offer code or vouchers

Cash Voucher Terms:

  • This is a non-transferable voucher
  • The voucher cannot be merged with any other offer of Trek The Himalayas
  • The voucher is valid for Trek booked directly with Trek The Himalayas in India
  • To avail the voucher please use your register phone number or e-mail id
  • All the other Terms of booking a trek with Trek The Himalayas are applicable to the voucher
  • Trek The Himalayas holds rights to add/remove any of the Terms and Conditions without prior notice

Itineraries are based on information available at the time of planning and are subject to change. "Trek The Himalayas" reserves the right to change expedition dates, people or itineraries as conditions warrant. If a trip must be delayed or the itinerary changed due to bad weather, road conditions, transportation delays, government intervention, airline schedules, sickness, or other contingency for which TTH or its agents cannot make provision, the cost of delays and/or other changes are the responsibility of the participant. TTH reserves the right to decline, or accept, any individual as a trip member for any reason whatsoever.

Inclusions & Exclusions
  • Inclusions
  • Exclusions
  • Note
  • Tour Fee

1. Accommodation – Day 1 to Day 6 Stay in Tea house (shared accommodation)/Tents (2 person in one tent)
2. Meals while on trek (Veg.) - Dinner at Sepi on Day 1 to Breakfast at Timbure on Day 7
3. Crampon (if required) – As per the snow condition
4. All necessary permits and entry fees and forest fees
5. First aid, medical kit and oxygen cylinder
6. Mountaineering qualified & professional trek Leader, guides, cook and Support staff
7. Transport NJP to Sepi and return

1. Any kind of personal expenses
2. Food during the transit
3. Insurance
4. Any kind of emergency evacuation charges
5. Mules or porter to carry personal backpack
6. Anything not specifically mentioned under the head

Things can be provided on demand and availability (participant has to pay extra for these things)

1- Satellite phone/setphone - is a type of mobile phone that connects via radio links via satellites orbiting the Earth instead of terrestrial cell sites like cellphones. Therefore, they can operate in most geographic locations on the Earth's surface.

2- Gamow/PAC HAPO Bag (Portable Hyperbaric Bag) - is a unique, portable hyperbaric chamber for the treatment of acute mountain sickness (AMS), also known as altitude sickness.

3- AEDs (Automated External Defibrillators) - are portable life-saving devices designed to treat people experiencing sudden cardiac arrest, a medical condition in which the heart stops beating suddenly and unexpectedly

-Normally TTH expect to carry your personal luggage on your own, if you wish to offload your backpack, you can give it to Mule.
Charges of offloading backpack:-
-INR 1800/- if you make an online payment, 10 days in advance
-INR 2100/- if you inform us after reaching NJP
-The backpack cannot weigh more than 11 kgs. Backpack should have waterproof cover. Suitcases/strolleys/ bags will not be allowed. Paying the Trek/ Adventure activity fee:


Special Offers

Make a single payment and trek the number of times you want.

If you book a trek with Trek The Himalayas and are unable to complete the same or you have successfully completed that trek and want to do it again, you can repeat it multiple times without paying the cost of the trek.

Terms and conditions

-This offer is a non-transferable.

-This offer is valid for Trek The Himalayas limited fixed departures.

-This offer is valid for 5 years from the date of booking.

-This offer is not valid if the participant has received a cash refund or voucher at the time of cancellation.

-Participants don’t have to pay for the trek cost but have to pay for the transport cost.


The fee can be paid by online transfer/Check deposit/Cash deposit/Demand draft. Instruction for
payment will be forwarded along with your confirmation email. When your transfer is done, please
e-mail us a confirmation mail with your transfer details, so that we can follow up your reservation efficiently.

Risk and Respond

Risk & Respond General TTH India

Selected Trek

Sandakphu Trek

West Bengal




Moderate To Difficult


68 Km.


12000 Ft.


Drive From NJP To Sepi
    • Altitude: 6,400 ft
    • Drive Distance: 130 km
    • Stay: Teahouse
    • Pick-up time is 10.00 AM from NJP railway station.
    • Breakfast and Lunch exclude, and Dinner included

Trek From Sepi To Gorkhey via Ramam-Samanden
    • Altitude: 7,545 ft
    • Trek Distance: 15 km
    • Altitude gain: 1295 ft
    • Lunch on the way
    • Stay: Teahouse

Trek From Gorkhey To Phalut
    • Altitude – 11450 Ft.
    • Trek Distance – 15 Km.
    • Altitude Gain – 3905 Ft.
    • Hot lunch on the way at aalu bari
    • Stay: in camps

Trek From Phalut To Thakom
    • Altitude – 11217 Ft.
    • Trek Distance – 10 Km.
    • Altitude Less – 233 Ft.
    • Hot lunch on the way at Aal
    • Accommodation in camping

Trek From Thakom To Aal
    • Altitude – 11600 Ft.
    • Trek Distance – 11 Km.
    • Altitude Gain – 383 Ft.
    • Hot lunch at Aal campsite
    • Accommodation in camping

Trek From Aal To Timbure via Sandakphu
    • Altitude – 6560 Ft.
    • Sandakphu Altitude – 11930 ft.
    • Trek Distance – 14 Km.
    • Altitude Gain – 330 Ft.
    • Altitude less – 3700 Ft.
    • Hot lunch on the way at Gurdum
    • Accommodation in Tea House

Trek From Timburey To Srikhola And Drive To NJP
    • Altitude Less-
    • Trek Distance – 3 km (1 hrs)
    • Drive Distance – 130 Km (6 hrs.)
    • You will reach NJP by 06.00 pm

Help & Support

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