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Terms and Conditions
Cancellation Policy

Cancellation terms:

For the cancellation of services due to any avoidable/unavoidable reasons, Trek The Himalayas must be notified of the same in writing at [email protected]  At the time we receive your written cancellation, refunds based on the total fare are as follows.

Cancellations prior to 25 days from the start of the Trip

Refund options

  • 5% deduction of trek fee
  • 100% cash voucher for any trip till one year

Cancellation between 24 days and 15 days to the start of the Trip

Refund options

  • 30% deduction of trek fee
  • 100% cash voucher for same trip till one year
  • 85% cash voucher for any trip till one year

Cancellation between 14 days and 10 days to the start of the Trip

Refund options

  • Book the same trek, in the same season, with any other batch
  • 50% deduction of trek fee
  • 80% cash voucher for same trip till one year
  • 70% cash voucher for any trip till one year

Cancellation less than 9 days to the start of the trek

Refund options

  • Transfer your trek (same trek, same batch) to your friend
  • No cash refund
  • 20% cash voucher for the same trip till one year
  • 10% cash voucher for any trip till one year


In the unlikely event that TTH cancels a trek prior to the scheduled departure date:

While it is extremely rare for TTH to cancel a trek, we understand that unforeseen circumstances or natural disasters may occasionally require us to do so before the scheduled departure. These circumstances could include continuous rain or snow, thunderstorms, snowstorms, landslides, floods, earthquakes, or any other natural calamity that poses a risk to the safety of our trekkers. Additionally, unforeseeable events such as local riots, curfews, pandemics, lockdowns, government orders, or any similar situations that compromise the safety of the trekking experience may also necessitate a cancellation.

In the event of such a cancellation, TTH will provide you with a voucher equivalent to the amount you paid for the trek. This voucher can be redeemed for any of our treks within the next year, allowing you to still enjoy an adventure with us at a later date.


  • The issuance of a voucher is not applicable in situations where you are required to descend from the trek for any reason. The trek leader may make the decision to send you down from the trek due to factors such as insufficient fitness level, symptoms of Acute Mountain Sickness (AMS), high blood pressure, exceeding the designated turn-around-time, health concerns, or if you are found smoking, drinking, or violating the rules set for the trek. In such cases, the provision of a voucher does not apply.


In the rare event that TTH shifts a trek:

We would like to emphasize that weather conditions in high-altitude areas are highly unpredictable and can undergo sudden changes at any time, irrespective of the day. Additionally, circumstances beyond our control, such as natural disasters, political unrest, pandemics, and lockdowns, may impact the feasibility of conducting a trek. In cases where we are unable to proceed with an event due to such circumstances that are beyond our direct control, we will make every effort to provide you with an alternative trek that is safer and more suitable.

In such situations, we will issue a voucher to offset the cost difference between the originally scheduled trek and the alternative trek. This voucher can be redeemed at any time within one year from the date of issue. Please note that a refund fee or reimbursement of the cost difference is not applicable in these cases.


  • Change of trek batch is dependent on the availability of seats in the batch
  • In case of transferring a trek to a friend, he/she should satisfy all the mandatory requirements put forward by TTH
  • TTH holds the right to change/cancel the policies, without prior notice
  • Cash refund is applicable only in case of bookings made without using any promotional offer code or vouchers

Cash Voucher Terms:

  1. This is a non-transferable voucher
  2. The voucher cannot be merged with any other offer of Trek The Himalayas
  3. The voucher is valid for Trek booked directly with Trek The Himalayas in India
  4. To avail the voucher please use your register phone number or e-mail id
  5. All the other Terms of booking a trek with Trek The Himalayas are applicable to the voucher
  6. Trek The Himalayas holds rights to add/remove any of the Terms and Conditions without prior notice

Itineraries are based on information available at the time of planning and are subject to change. "Trek The Himalayas" reserves the right to change expedition dates, people or itineraries as conditions warrant. If a trip must be delayed or the itinerary changed due to bad weather, road conditions, transportation delays, government intervention, airline schedules, sickness, or other contingency for which TTH or its agents cannot make provision, the cost of delays and/or other changes are the responsibility of the participant. TTH reserves the right to decline, or accept, any individual as a trip member for any reason whatsoever.

Inclusions & Exclusions
  • Inclusions
  • Exclusions
  • Note
  • Tour Fee

1. Accommodation: (as per the itinerary).
   • Guest house (centrally heated room)(attached washroom) in Leh on Day 1, Day 2, Day 3 & Day 8 (twin sharing basis, triple in very rare cases).
   • Camping during the trek (Day 4 to Day 7).
2. Meals (Veg + Egg):
   • Day 4 breakfast to day 8 lunch.
3. Trek equipment:
   •  Hight Quality High Altitude Sleeping bag, Mattress, Utensils.
   • Trekkers tent (twin sharing), Kitchen & Dinning tent, Toilet tent, Ropes.
4. First aid:
   • Medical kit.
   • Stretcher.
   • Oxygen cylinder.
5. Support:
   • 1 Mountaineering qualified & professional trek Leader.
   • Guide (Number of guides depending on the group size).
   • 1 High Altitude chef.
   • Support staff.
6. Transportation: (as per the itinerary)
   • Leh (Guest house) to trekking point (Day 4).
   • Trekking point to Leh (guest house) (Day 8).
7. Hot water
   • Hot water in buckets on Day 1, Day 2, Day 3 .
   • Running hot water in taps on Day 8 .
8. Leh Sightseeing is included in the cost (Hall of Fame, Shey Monastery, Thiksey Monastery).
9. Facility of keeping extra luggage at Leh when leaving for the trek.
10. Porters to carry the central luggage.
11. Services from Leh and Leh.

1. Food in Leh.
2. Any kind of personal expenses.
3. Porter to carry personal luggage.
4. Pre Medical Check-up and Rescue fee, Wildlife/environmental charges, ALTOA NOC, and entry fees upto 6K to 8 K paid to the authority on the spot 
5. Pickup and drop from Leh airport
6. Any kind of emergency evacuation charge, hospitalization fee or etc.
7. Any additional cost due to the final decision incurred by the Administrative
8. Insurance: It is mandatory to take high altitude risk insurance before joining this Expedition (as per the ALTOA guidelines)
9. Anything not specifically mentioned under the head.

Things can be provided on demand and availability (participant has to pay extra for these things)

1- Satellite phone/setphone - a type of mobile phone that connects via radio links via satellites orbiting the Earth instead of terrestrial cell sites like cell phones. Therefore, they can operate in most geographic locations on the Earth's surface.

2- Gamow/PAC HAPO Bag (Portable Hyperbaric Bag) - is a unique, portable hyperbaric chamber for the treatment of acute mountain sickness (AMS), also known as altitude sickness.

3- AEDs (Automated External Defibrillators) - are portable life-saving devices designed to treat people experiencing sudden cardiac arrest, a medical condition in which the heart stops beating suddenly and unexpectedly

Insurance is mandatory and can be obtained through TTH or other providers. Non-Indian rates are slightly higher, trek coordinator will share the balance payment link after booking. If you choose not to book through us, we will refund your insurance fee; email us immediately after booking for the refund.


Porter Service Charges:
Normally TTH expects to carry your personal luggage on your own, if you don't want to carry your backpack so you can give it to the porter, but you have to inform us in advance and have to pay approx Rs. 5000 for the entire trip (subject to change)/- extra per bag.

The fee can be paid by online transfer/Check deposit/Cash deposit/Demand draft. Instruction for
payment will be forwarded along with your confirmation email. When your transfer is done, please
e-mail us a confirmation mail with your transfer details, so that we can follow up your reservation efficiently.

Risk and Respond

Risk & Respond General TTH India

Selected Trek

Chadar Trek Frozen River







62 Km.


11100 Ft.


Reporting day at Leh
    • Altitude: Leh 3,500m/11,450 ft.
    • Keep your woolen cap and gloves handy at Airport.
    • Airport pickup is not included in the cost.
    • Orientation & Briefing of the trek at 12:00 noon (Mandatory).
    • Check in Hotel (10:00 am | centrally heated room |attached washroom in running condition | hot water in buckets.
    • Bring a copy of your ID proof and 2 photographs. Foreigner, a copy of passport and visa.
    • Keep the boarding pass with you, it will be needed for permission on the third day.
    • The network is available (only post-paid).
    • ATM is available.
    • Visiting any very high-altitude place or pass is not advisable.
    • Consumption of alcohol and smoking is strictly prohibited.
    • Spend the day in the room itself to acclimatize.

Acclimatization Day
    • Rest + Acclimatization day
    • Sightseeing included in the cost (Hall of Fame, Shey Monastery, Thiskesy Monastery)
    • A visit to any very high-altitude place or pass is not advisable
    • Consumption of alcohol and smoking is strictly prohibited
    • Stay in hotel | centrally heated room | attached washroom in running condition | hot water in buckets

Medical test day
    • Wake up early and get ready for medical tests | height & weight, blood pressure and oxygen level.
    • Drive/Walk to the Government Medical camp.
    • Get your Oxygen and BP reading (There is a long queue due to rush of tourists. It may take 3-4 hours depending on the rush).
    • Late afternoon insurance formalities.
    • Enjoy evening in Leh.
    • Stay in Hotel | centrally heated room |attached wash room in running condition | hot water in buckets.

Leh to Shingra Koma drive then Trek to Tsomo Paldar
    • Altitude: Tsomo Paldar 3,200m/10,500 ft.
    • Altitude: Shingra Koma 3,150m/10,300
    • Breakfast at hotel included in the cost.
    • Drive: Shingra Koma 75 km, 3-4 hrs.
    • Trek: 3km | 2 hr.
    • Gumboots are mandatory.
    • Carry two thermos flask of 1 litre each.
    • Hot lunch on the way.
    • Stay in tents | twin sharing.
    • Drive through Gurudwara Pathar Sahib (3,500m/11,500ft), Magnetic Hill (3,350m/11,000ft) and the confluence of the Zanskar and Indus (3,100m/10,200ft).


    Note: Walking in gumboots will take a while, so be prepared for some slips and falls! It’s advisable to carry a small backpack which will protect your back at the time of falls.

Tsomo Paldar to Tibb Cave
    • Altitude: 3,350m/ 10,950 ft.
    • Trek 14km | 6-7hr.
    • Make sure you fill your thermos with warm water before you leave.
    • Pass through a waterfall which never freeze.
    • It will be sunny only around 9-10 in the morning.
    • Hot Lunch on the way.
    • Visit small cave, in that cave the local porters rest for the night.
    • Stay in tents | twin sharing.

Tibb Cave to Nerak
    • Altitude: 3,400m/11,100 ft.
    • Trek 13 km / 6-7 hrs.
    • Attraction Frozen waterfall.
    • Hot Lunch on the way.
    • Make sure you fill your thermos with warm water before you leave.
    • Nerak is the first village of Zanskar region.
    • If we reach Nerak Camp on time, we can go to Nerak village.
    • Stay in tent.

Nerak – Tibb Cave
    • Altitude 3,400m/11,100 ft to 3,350m/10,950 ft
    • Trek 13 km / 5-6 hrs.
    • Hot Lunch on the way.
    • Make sure you fill your thermos with warm water before you leave.
    • Stay in tent.

Tibb Cave to Shingra Koma then Drive to Leh
    • Altitude 3,350m/10,950ft to 3,150m/10,300 ft.
    • Trek to Shingra Koma 17 km/ 5-6 hours.
    • Drive to Leh 70 km/ 3-4 hours.
    • Hot Lunch on the way.
    • Make sure you fill your thermos with warm water before you leave.
    • You will reach Leh by the evening.
    • Stay in hotel (Centrally heated room) (Running hot water in taps).


    Note: Distance, Altitude and Trekking hours are approximate and round off.

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