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Terms and Conditions
Cancellation Policy

Cancellation terms:

 

For the cancellation of services due to any avoidable/unavoidable reasons, Trek The Himalayas must be notified of the same in writing at [email protected]  At the time we receive your written cancellation, refunds based on the total fare are as follows.

 

Cancellations prior to 25 days from the start of the Trip

Refund options

  • 5% deduction of trek fee
  • 100% cash voucher for any trip till one year

 

Cancellation between 24 days and 15 days to the start of the Trip

Refund options

  • 30% deduction of trek fee
  • 100% cash voucher for same trip till one year
  • 85% cash voucher for any trip till one year

 

Cancellation between 14 days and 10 days to the start of the Trip

Refund options

  • Book the same trek, in the same season, with any other batch
  • 50% deduction of trek fee
  • 80% cash voucher for same trip till one year
  • 70% cash voucher for any trip till one year

 

Cancellation less than 9 days to the start of the trek

Refund options

  • Transfer your trek (same trek, same batch) to your friend
  • No cash refund
  • 20% cash voucher for the same trip till one year
  • 10% cash voucher for any trip till one year

 

 

If by a rare consequence TTH calls off/cancels a trek:

At TTH, we almost never call off or cancel our treks. But in the rare event that we do call off or cancel a trek due to any unforeseen circumstances or natural catastrophes like continuous rain or snow, thunderstorms, snowstorms, landslides, floods, earthquakes, or any other natural calamity that prevents us from carrying out a trek in a safe manner, unforeseeable circumstances like local riots, curfews, pandemics, lockdowns, government orders, or any such situations that prevents a safe trekking experience, TTH will issue a voucher summing up to the same amount as your trek fee. The voucher can be redeemed on any of the treks over a period of the next year.

 

Note

  • If the entirety of your group fails to reach or cross the pickup point, or abandons the trek, due to any unforeseen circumstances like snowfall or heavy rainfall, landslide, and such, in such a case the voucher will not be issued. You can, however, choose to repeat the trek with us.

 

  • The voucher is also not issued if for any reason you have to come down from the trek. The trek leader may send you down from the trek, owing to reasons like lack of fitness, AMS, blood pressure, turn-around-time, health issues, or if you are found smoking/ drinking, or breaking the rules of the trek. Vouchers are issued only when the whole trek is cancelled or called off on behalf of TTH.

 

 

In the rare event that TTH shifts a trek:

As we mention always, weather conditions at high altitudes are extremely unpredictable and can change at any time of any day. Also, situations like natural calamities or political unrest, pandemics and lockdowns, etc are out of our control and if an event cannot run under any such circumstances that we do not directly have control over then we will try to give you an alternative trek, which means your trek will be shifted from one trek to another, which will be safer and more favourable.

In these cases, a voucher is issued to mitigate the difference in cost between the two treks. You can redeem the voucher at any time over a period of one year from the date of issue. A refund fee or refund of the difference is not applicable.

 

 

Note:

  • Change of trek batch is dependent on the availability of seats in the batch
  • In case of transferring a trek to a friend, he/she should satisfy all the mandatory requirements put forward by TTH
  • TTH holds the right to change/cancel the policies, without prior notice
  • Cash refund is applicable only in case of bookings made without using any promotional offer code or vouchers

 

Cash Voucher Terms:

  • This is a non-transferable voucher
  • The voucher cannot be merged with any other offer of Trek The Himalayas
  • The voucher is valid for Trek booked directly with Trek The Himalayas in India
  • To avail the voucher please use your register phone number or e-mail id
  • All the other Terms of booking a trek with Trek The Himalayas are applicable to the voucher
  • Trek The Himalayas holds rights to add/remove any of the Terms and Conditions without prior notice

 

 

Itineraries are based on information available at the time of planning and are subject to change. "Trek The Himalayas" reserves the right to change expedition dates, people or itineraries as conditions warrant. If a trip must be delayed or the itinerary changed due to bad weather, road conditions, transportation delays, government intervention, airline schedules, sickness, or other contingency for which TTH or its agents cannot make provision, the cost of delays and/or other changes are the responsibility of the participant. TTH reserves the right to decline, or accept, any individual as a trip member for any reason whatsoever.

Inclusions & Exclusions
  • Inclusions
  • Exclusions
  • Note
  • Tour Fee

Inclusion
1. Accommodation: (as per the itinerary).
   • Guest house (centrally heated room)(attached washroom) in Leh on Day 1, Day 2, Day 3 & Day 8 (twin sharing basis, triple in very rare case).
   • Camping during the trek (Day 4 to Day 7).
2. Meals (Veg + Egg):
   • Day 4 breakfast to day 8 lunch.
3. Trek equipments:
   •  Hight Quality High Altitude Sleeping bag, Mattress, Utensils.
   • Trekkers tent (twin sharing), Kitchen & Dinning tent, Toilet tent, Ropes.
4. First aid:
   • Medical kit.
   • Stretcher.
   • Oxygen cylinder.
5. Support:
   • 1 Mountaineering qualified & professional trek Leader.
   • Guide (Number of guides depend on the group size).
   • 1 High Altitude chef.
   • Support staff.
6. Transportation: (as per the itinerary)
   • Pickup and drop from Leh airport on Day 1 and Day 9 
   • Leh to trekking point (Day 4).
   • Trekking point to Leh (Day 8).
7. Hot water
   • Hot water in buckets on Day 1, Day 2, Day 3 .
   • Running hot water in taps on Day 8 .
8. Leh Sightseeing included in the cost (Hall of Fame, Shey Monastery, Thiksey Monastery).
9. Facility of keeping extra luggage at Leh when leaving for trek.
10. Porters to carry the central luggage.
11. Services from Leh and Leh.

Exclusion:
1. Food in Leh.
2. Any kind of personal expenses.
3. Mule or porter to carry personal luggage.
4. Pre Medical Check up and Rescue fee, Wildlife/environmental charges, Altoa NOC and entry fees upto 6K to 8 K paid to the authority on the spot 
5. Anything not specifically mentioned under the head.
6. Any kind of emergency evacuation charge, hospitalization fee or etc.
7. Any additional cost due to the final decision incurred by the administrative
8. High Altitude Trekking Insurance 

Porter Service Charges:

Normally TTH expect to carry your personal luggage on your own, if you don't want to carry your backpack so you can give it to porter, but you have to inform us in advance and have to pay Rs. 5000 for entire trip (subject to change)/- extra per bag.

The fee can be paid by online transfer/Check deposit/Cash deposit/Demand draft. Instruction for
payment will be forwarded along with your confirmation email. When your transfer is done, please
e-mail us a confirmation mail with your transfer details, so that we can follow up your reservation efficiently.

Risk and Respond

Risk & Respond General TTH India

Selected Trek

Chadar Trek Frozen River

Ladakh

Duration

8

Grade

Difficult

Approx

62 Km.

Altitude

11100 Ft.

Itinerary

Reporting day at Leh
    • Altitude: Leh 3,500m/11,450 ft.
    • Keep your woollen cap and gloves handy at Airport.
    • Ariport pick up is included in the cost.
    • Orientation & Briefing of the trek at 12:00 noon (Mandatory).
    • Check in Hotel (10:00 am | centrally heated room |attached wash room in running condition | hot water in buckets.
    • Bring a copy of ID proof and 2 photo graphs. Foreigner, a copy of passport and visa.
    • Keep the boarding pass with you, it will be needed for permission on the third day.
    • Network is available (only post-paid).
    • ATM is available.
    • Visit of any very high altitude place or pass is not advisable.
    • Consumption of alcohol and smoking is strictly prohibited.
    • Spend the day in the room itself to acclimatise.

Acclimatization Day
    • Rest + Acclimatisation day.
    • Sightseeing included in the cost (Hall of Fame, Shey Monastery, Thiksey Monastery).
    • Visit of any very high altitude place or pass is not advisable.
    • Consumption of alcohol and smoking is strictly prohibited.
    • Stay in Hotel | centrally heated room |attached wash room in running condition | hot water in buckets.

Medical test day
    • Wake up early and get ready for medical tests | height & weight, blood pressure and oxygen level.
    • Drive/Walk to the Government Medical camp.
    • Get your Oxygen and BP reading (There is a long queue due to rush of tourists. It may take 3-4 hours depending on the rush).
    • Late afternoon insurance formalities.
    • Enjoy evening in Leh.
    • Stay in Hotel | centrally heated room |attached wash room in running condition | hot water in buckets.

Leh to Shingra Koma drive then Trek to Tsomo Paldar
    • Altitude: Tsomo Paldar 3,200m/10,500 ft.
    • Altitude: Shingra Koma 3,150m/10,300
    • Breakfast at hotel included in the cost.
    • Drive: Shingra Koma 75 km, 3-4 hrs.
    • Trek: 3km | 2 hr.
    • Gumboots are mandatory.
    • Carry two thermos flask of 1 litre each.
    • Hot lunch on the way.
    • Stay in tents | twin sharing.
    • Drive through Gurudwara Pathar Sahib (3,500m/11,500ft), Magnetic Hill (3,350m/11,000ft) and the confluence of the Zanskar and Indus (3,100m/10,200ft).

    Note: Walking in gumboots will take a while, so be prepared for some slips and falls! It’s advisable to carry a small backpack which will protect your back at the time of falls.


Tsomo Paldar to Tibb Cave
    • Altitude: 3,350m/ 10,950 ft.
    • Trek 14km | 6-7hr.
    • Make sure you fill your thermos with warm water before you leave.
    • Pass through a waterfall which never freeze.
    • It will be sunny only around 9-10 in the morning.
    • Hot Lunch on the way.
    • Visit small cave, in that cave the local porters rest for the night.
    • Stay in tents | twin sharing.

Tibb Cave to Nerak
    • Altitude: 3,400m/11,100 ft.
    • Trek 13 km / 6-7 hrs.
    • Attraction Frozen waterfall.
    • Hot Lunch on the way.
    • Make sure you fill your thermos with warm water before you leave.
    • Nerak is the first village of Zanskar region.
    • If we reach Nerak Camp on time, we can go to Nerak village.
    • Stay in tent.

Nerak – Tibb Cave
    • Altitude 3,400m/11,100 ft to 3,350m/10,950 ft
    • Trek 13 km / 5-6 hrs.
    • Hot Lunch on the way.
    • Make sure you fill your thermos with warm water before you leave.
    • Stay in tent.

Tibb Cave to Shingra Koma then Drive to Leh
    • Altitude 3,350m/10,950ft to 3,150m/10,300 ft.
    • Trek to Shingra Koma 17 km/ 5-6 hours.
    • Drive to Leh 70 km/ 3-4 hours.
    • Hot Lunch on the way.
    • Make sure you fill your thermos with warm water before you leave.
    • You will reach Leh by the evening.
    • Stay in hotel (Centrally heated room) (Running hot water in taps).

    Note: Distance, Altitude and Trekking hours are approximate and round off.


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