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Terms and Conditions
Cancellation Policy

Cancellation terms:

For the cancellation of services due to any avoidable/unavoidable reasons, Trek The Himalayas must be notified of the same in writing at [email protected]  At the time we receive your written cancellation, refunds based on the total fare are as follows.

Cancellations prior to 25 days from the start of the Trip

Refund options

  • 5% deduction of trek fee
  • 100% cash voucher for any trip till one year

Cancellation between 24 days and 15 days to the start of the Trip

Refund options

  • 30% deduction of trek fee
  • 100% cash voucher for same trip till one year
  • 85% cash voucher for any trip till one year

Cancellation between 14 days and 10 days to the start of the Trip

Refund options

  • Book the same trek, in the same season, with any other batch
  • 50% deduction of trek fee
  • 80% cash voucher for same trip till one year
  • 70% cash voucher for any trip till one year

Cancellation less than 9 days to the start of the trek

Refund options

  • Transfer your trek (same trek, same batch) to your friend
  • No cash refund
  • 20% cash voucher for the same trip till one year
  • 10% cash voucher for any trip till one year

 

In the unlikely event that TTH cancels a trek prior to the scheduled departure date:

While it is extremely rare for TTH to cancel a trek, we understand that unforeseen circumstances or natural disasters may occasionally require us to do so before the scheduled departure. These circumstances could include continuous rain or snow, thunderstorms, snowstorms, landslides, floods, earthquakes, or any other natural calamity that poses a risk to the safety of our trekkers. Additionally, unforeseeable events such as local riots, curfews, pandemics, lockdowns, government orders, or any similar situations that compromise the safety of the trekking experience may also necessitate a cancellation.

In the event of such a cancellation, TTH will provide you with a voucher equivalent to the amount you paid for the trek. This voucher can be redeemed for any of our treks within the next year, allowing you to still enjoy an adventure with us at a later date.

Note

  • The issuance of a voucher is not applicable in situations where you are required to descend from the trek for any reason. The trek leader may make the decision to send you down from the trek due to factors such as insufficient fitness level, symptoms of Acute Mountain Sickness (AMS), high blood pressure, exceeding the designated turn-around-time, health concerns, or if you are found smoking, drinking, or violating the rules set for the trek. In such cases, the provision of a voucher does not apply.

 

In the rare event that TTH shifts a trek:

We would like to emphasize that weather conditions in high-altitude areas are highly unpredictable and can undergo sudden changes at any time, irrespective of the day. Additionally, circumstances beyond our control, such as natural disasters, political unrest, pandemics, and lockdowns, may impact the feasibility of conducting a trek. In cases where we are unable to proceed with an event due to such circumstances that are beyond our direct control, we will make every effort to provide you with an alternative trek that is safer and more suitable.

In such situations, we will issue a voucher to offset the cost difference between the originally scheduled trek and the alternative trek. This voucher can be redeemed at any time within one year from the date of issue. Please note that a refund fee or reimbursement of the cost difference is not applicable in these cases.

Note:

  • Change of trek batch is dependent on the availability of seats in the batch
  • In case of transferring a trek to a friend, he/she should satisfy all the mandatory requirements put forward by TTH
  • TTH holds the right to change/cancel the policies, without prior notice
  • Cash refund is applicable only in case of bookings made without using any promotional offer code or vouchers

Cash Voucher Terms:

  1. This is a non-transferable voucher
  2. The voucher cannot be merged with any other offer of Trek The Himalayas
  3. The voucher is valid for Trek booked directly with Trek The Himalayas in India
  4. To avail the voucher please use your register phone number or e-mail id
  5. All the other Terms of booking a trek with Trek The Himalayas are applicable to the voucher
  6. Trek The Himalayas holds rights to add/remove any of the Terms and Conditions without prior notice

Itineraries are based on information available at the time of planning and are subject to change. "Trek The Himalayas" reserves the right to change expedition dates, people or itineraries as conditions warrant. If a trip must be delayed or the itinerary changed due to bad weather, road conditions, transportation delays, government intervention, airline schedules, sickness, or other contingency for which TTH or its agents cannot make provision, the cost of delays and/or other changes are the responsibility of the participant. TTH reserves the right to decline, or accept, any individual as a trip member for any reason whatsoever.

Inclusions & Exclusions
  • Inclusions
  • Exclusions
  • Note
  • Tour Fee

1. Accommodation (Camping)
2. Meals while on trek (Veg.)
3. Trekking permits
4. Trek equipment (Tent, sleeping bag, mattress, kitchen & dining tent, toilet tent and utensils)
5. First aid medical kits
6. Mountaineering qualified trek leader and support staff.
7. Mules to carry central equipment.

1. Meals during the transit.
2. Any personal expenses.
3. Mules to carry personal luggage.
4. Transport from Dehradun to Pantwari and return.
5. Anything not specifically mention under the head.

6. Transport cost
 

Things can be provided on demand and availability (participant has to pay extra for these things)

1- Satellite phone/setphone - is a type of mobile phone that connects via radio links via satellites orbiting the Earth instead of terrestrial cell sites like cellphones. Therefore, they can operate in most geographic locations on the Earth's surface.

2- Gamow/PAC HAPO Bag (Portable Hyperbaric Bag) - is a unique, portable hyperbaric chamber for the treatment of acute mountain sickness (AMS), also known as altitude sickness.

3- AEDs (Automated External Defibrillators) - are portable life-saving devices designed to treat people experiencing sudden cardiac arrest, a medical condition in which the heart stops beating suddenly and unexpectedly

Insurance is mandatory and can be obtained through TTH or other providers. Non-Indian rates are slightly higher, trek coordinator will share the balance payment link after booking. If you choose not to book through us, we will refund your insurance fee; email us immediately after booking for the refund.

 

Normally TTH expect to carry your personal luggage on your own, if you wish to offload your backpack, you can give it to Mule.
Charges of offloading backpack:-
INR 600/- if you make an online payment, 10 days in advance
INR 900/- if you inform us after reaching Pantwari Village
The backpack cannot weigh more than 11 kgs. Backpack should have waterproof cover. Suitcases/strolleys/ bags will not be allowed.

Special Offers

Make a single payment and trek the number of times you want.

If you book a trek with Trek The Himalayas and are unable to complete the same or you have successfully completed that trek and want to do it again, you can repeat it multiple times without paying the cost of the trek.

Terms and conditions

  • This offer is a non-transferable.
  • This offer is valid for Trek The Himalayas limited fixed departures.
  • This offer is valid for 5 years from the date of booking.
  • This offer is not valid if the participant has received a cash refund or voucher at the time of cancellation.
  • Participants don’t have to pay for the trek cost but have to pay for transportation and trek permit costs.

 

To book a Trek/ adventure program please use our online booking form or, alternatively, you can call us on the given for confirmation of tour you have to wire a deposit and initial deposit.

Trek Cost - Rs 2,200 (Pantwari to Pantwari)

GST - 5% (Mandatory)

Insurance - Rs 70 (Mandatory)

Transportation - Rs 1,300 (Dehradun to Panteari and return) (Optional)

Off load Backpack - Rs 600 Online (Optional)


The add-on options can be selected during the booking process. In case you miss selecting it at that time, you can simply log in to your account and book the add-on option from there.

Risk and Respond

Risk & Respond General TTH India

Selected Trek

Nag Tibba Weekend Trek

Uttarakhand

Duration

2

Grade

Easy

Approx

16 Km.

Altitude

9900 Ft.

Itinerary

Dehradun to Pantwari village and trek to Camp 1
    • Altitude:- Pantwari village 1,400m/ 4,650 ft,    Camp 1 2,330m/ 7,650 ft
    • Dehradun to Pantwari village drive 5-6 hrs, 85 Km
    • Via Mussoorie, Kampty Fall
    • Pantwari to Camp 4 Km | 3 hours
    • Pickup at 6:00 am, reach Pantwari village by 12:00 noon
    • Transportation Amount is not included in the trek cost
    • Last ATM at Mussoori
    • Lunch at Pantwari village
    • Start trek by 2:30 pm, reach camp site by 5:30 pm
    • Whole trek has phone network but erratic
    • 2 – 3 water points on the way
    • Stay in tent

    Note:

    • Distance, Altitude and Trekking hours are approximate and rounded off
    • Keep the original and copy of ID proof handy
    • Come one day early if planning to come by plane

Camp 1 to Nag Tibba top and return to Pantwari Village and drive to Dehradun
    • Altitude:-3,000m/ 9,900 Ft
    • Camp 1 to Nag Tibba top 4 Km, 3 hrs
    • Nag Tibba top to Camp 1 and to Pantwari 8 Km, 8 hrs
    • Start trek at 5:00 am
    • Breakfast and Lunch are not included in the trek cost.
    • No water point on the way
    • Stay on top for half an hour
    • Lunch at camp 1 by 12 noon
    • Reach Pantwari village by 3:00 pm
    • Drive to Dehradun reach by 8:30 pm

     

    Note:- Due to of heavy traffic at Mussoorie, the arrival time to Dehradun may get delayed so please make any further travel plan after 09:00 pm from Dehradun.


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