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Terms and Conditions
Cancellation Policy

Cancellation terms:

For the cancellation of services due to any avoidable/unavoidable reasons, Trek The Himalayas must be notified of the same in writing at [email protected]  At the time we receive your written cancellation, refunds based on the total fare are as follows.

Cancellations prior to 25 days from the start of the Trip

Refund options

  • 5% deduction of trek fee
  • 100% cash voucher for any trip till one year

Cancellation between 24 days and 15 days to the start of the Trip

Refund options

  • 30% deduction of trek fee
  • 100% cash voucher for same trip till one year
  • 85% cash voucher for any trip till one year

Cancellation between 14 days and 10 days to the start of the Trip

Refund options

  • Book the same trek, in the same season, with any other batch
  • 50% deduction of trek fee
  • 80% cash voucher for same trip till one year
  • 70% cash voucher for any trip till one year

Cancellation less than 9 days to the start of the trek

Refund options

  • Transfer your trek (same trek, same batch) to your friend
  • No cash refund
  • 20% cash voucher for the same trip till one year
  • 10% cash voucher for any trip till one year

 

In the unlikely event that TTH cancels a trek prior to the scheduled departure date:

While it is extremely rare for TTH to cancel a trek, we understand that unforeseen circumstances or natural disasters may occasionally require us to do so before the scheduled departure. These circumstances could include continuous rain or snow, thunderstorms, snowstorms, landslides, floods, earthquakes, or any other natural calamity that poses a risk to the safety of our trekkers. Additionally, unforeseeable events such as local riots, curfews, pandemics, lockdowns, government orders, or any similar situations that compromise the safety of the trekking experience may also necessitate a cancellation.

In the event of such a cancellation, TTH will provide you with a voucher equivalent to the amount you paid for the trek. This voucher can be redeemed for any of our treks within the next year, allowing you to still enjoy an adventure with us at a later date.

Note

  • The issuance of a voucher is not applicable in situations where you are required to descend from the trek for any reason. The trek leader may make the decision to send you down from the trek due to factors such as insufficient fitness level, symptoms of Acute Mountain Sickness (AMS), high blood pressure, exceeding the designated turn-around-time, health concerns, or if you are found smoking, drinking, or violating the rules set for the trek. In such cases, the provision of a voucher does not apply.

 

In the rare event that TTH shifts a trek:

We would like to emphasize that weather conditions in high-altitude areas are highly unpredictable and can undergo sudden changes at any time, irrespective of the day. Additionally, circumstances beyond our control, such as natural disasters, political unrest, pandemics, and lockdowns, may impact the feasibility of conducting a trek. In cases where we are unable to proceed with an event due to such circumstances that are beyond our direct control, we will make every effort to provide you with an alternative trek that is safer and more suitable.

In such situations, we will issue a voucher to offset the cost difference between the originally scheduled trek and the alternative trek. This voucher can be redeemed at any time within one year from the date of issue. Please note that a refund fee or reimbursement of the cost difference is not applicable in these cases.

Note:

  • Change of trek batch is dependent on the availability of seats in the batch
  • In case of transferring a trek to a friend, he/she should satisfy all the mandatory requirements put forward by TTH
  • TTH holds the right to change/cancel the policies, without prior notice
  • Cash refund is applicable only in case of bookings made without using any promotional offer code or vouchers

Cash Voucher Terms:

  1. This is a non-transferable voucher
  2. The voucher cannot be merged with any other offer of Trek The Himalayas
  3. The voucher is valid for Trek booked directly with Trek The Himalayas in India
  4. To avail the voucher please use your register phone number or e-mail id
  5. All the other Terms of booking a trek with Trek The Himalayas are applicable to the voucher
  6. Trek The Himalayas holds rights to add/remove any of the Terms and Conditions without prior notice

Itineraries are based on information available at the time of planning and are subject to change. "Trek The Himalayas" reserves the right to change expedition dates, people or itineraries as conditions warrant. If a trip must be delayed or the itinerary changed due to bad weather, road conditions, transportation delays, government intervention, airline schedules, sickness, or other contingency for which TTH or its agents cannot make provision, the cost of delays and/or other changes are the responsibility of the participant. TTH reserves the right to decline, or accept, any individual as a trip member for any reason whatsoever.

Inclusions & Exclusions
  • Inclusions
  • Exclusions
  • Note
  • Tour Fee

1. Accommodation. (Camping).
         • Camping on Day 1 to Day 4

2. Meals while on trek (Veg. + Egg).
         • From the Day 1st Lunch to the Day 5th Lunch

3. Support Team.
         • 1 Mountaineering qualified & professional trek Leader
         • Guide (Number of guides depend on the group size)
         • 1 High Altitude chef
         • Support staff

4. First aid.
         • Medical kits
         • Stretcher
         • Oxygen cylinder

5. Transport (to and fro) as per the itinerary.
        • Manali to Jobra
        • Chatru to Manali with Chandratal

6. All necessary entry fees and permits.

7. Porters/mules to carry central equipment.

1. Food during the transit.
2. Any kind of personal expenses.
3. Mules or porter to carry personal luggage.
4. Any kind of emergency evacuation charges.
5. Anything not specifically mentioned under the head Price Includes.

Things can be provided on demand and availability (participant has to pay extra for these things)

1- Satellite phone/setphone - is a type of mobile phone that connects via radio links via satellites orbiting the Earth instead of terrestrial cell sites like cellphones. Therefore, they can operate in most geographic locations on the Earth's surface.

2- Gamow/PAC HAPO Bag (Portable Hyperbaric Bag) - is a unique, portable hyperbaric chamber for the treatment of acute mountain sickness (AMS), also known as altitude sickness.

3- AEDs (Automated External Defibrillators) - are portable life-saving devices designed to treat people experiencing sudden cardiac arrest, a medical condition in which the heart stops beating suddenly and unexpectedly

Insurance is mandatory and can be obtained through TTH or other providers. Non-Indian rates are slightly higher, trek coordinator will share the balance payment link after booking. If you choose not to book through us, we will refund your insurance fee; email us immediately after booking for the refund.

 

Normally TTH expect to carry your personal luggage on your own, if you wish to offload your backpack, you can give it to Mule.
Charges of offloading backpack:-
Online-
INR 1500/- if you make an online payment, atleast 5 days in advance
The offload option can be selected during the booking process. In case you miss selecting it at that time, you can simply log in to your account and book the offload option from there.

Offline-
INR 2000/- if you inform us after reaching Manali
The backpack cannot weigh more than 11 kgs. Backpack should have waterproof cover. Suitcases/strolleys/ bags will not be allowed.

The fee can be paid by online transfer/Check deposit/Cash deposit/Demand draft. Instruction for
payment will be forwarded along with your confirmation email. When your transfer is done, please
e-mail us a confirmation mail with your transfer details, so that we can follow up your reservation efficiently.

Risk and Respond

Risk & Respond General TTH India

Selected Trek

Hampta Pass Trek

Himachal Pradesh

Duration

5

Grade

Easy To Moderate

Approx

26 Km.

Altitude

14100 Ft.

Itinerary

Manali To Chika Via Jobra | Walk Through Forest Cover
    • Altitude: Jobra - 3000 m/ 9,800 ft to Chika 3100 m/ 10,100 ft.
    • Drive: 2 hr to Jobra from Manali
    • Trek Distance:  2.5 km | Duration: 2hr from Jobra
    • Enough water through the trail
    • Easy to moderate trail
    • Stay in tent
    • Meeting Time and Place: 12 pm at The Woodbine, Naggar Rd, Manali, Himachal Pradesh 175131.
    • Reach Chika campsite by 5 pm

Chika To Balu Ka Ghera | Stay At A Beautiful Campsite
    • Altitude: 3,600 m/ 11,900 ft.
    • Trek Distance: 8.5 km | Duration: 5 to 6 hrs.
    • Altitude Gain: 500 m/ 1,800 ft.
    • Moderate trail, gradual ascent.
    • Packed lunch will be provided.
    • Enough water on the way.
    • River crossing, boulder walk, and colorful tiny flowers on the way.

Balu Ka Ghera To Shea Goru | Panoramic Mountain Views
    • Altitude: Hampta Pass - 4,300 m/ 14,100 ft; Shea Goru- 3,900 m/ 12,900 ft
    • Trek Distance: 7 km | Duration: 10 hr
    • Altitude Gain: 300 m/ 1,000 ft
    • No water point on the way (depends on the condition of snow)
    • First 1 hr gradual ascent then steep ascent till the pass
    • Packed lunch at the pass, enjoy the view of Indrasen Peak
    • Around 2 hrs of steep descent and 1 hr of flat walk from the pass to the campsite
    • The coldest part of the trek
    • Stay in tent

Shea Goru To Chatru And Drive To Chandratal | Bask In the Serenity Of The Lake
    • Altitude: Chatru- 3,350 m/ 11,000 ft
    • Trek Distance: 7 km | Duration: 5 hr
    • Drive Distance: 49 km, 3 hr to Chandratal and back to the campsite, either on day 4 or day 5 (depending on road and weather conditions)
    • Altitude Loss: 550 m/ 1,900 ft
    • Gradual descent on the moraine
    • Start early in the morning
    • 2 to 3 water sources on the way
    • Hot lunch at campsite

Chatru To Manali | Bid Adieu To The Mountains
    • Drive Distance: 85 km | Duration: 4 to 6 hr
    • Breakfast at campsite
    • Lunch on the way (not included in cost)
    • Make your further travel plan from Manali

     

    Note: You can visit Chandratal if road and weather condition permits us. If not, you will have to drive directly from Chatru to Manali and skip Chandratal altogether.


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