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Terms and Conditions
Cancellation Policy

Cancellation terms:

For the cancellation of services due to any avoidable/unavoidable reasons, Trek The Himalayas must be notified of the same in writing at [email protected]  At the time we receive your written cancellation, refunds based on the total fare are as follows.

Cancellations prior to 25 days from the start of the Trip

Refund options

  • 5% deduction of trek fee
  • 100% cash voucher for any trip till one year

Cancellation between 24 days and 15 days to the start of the Trip

Refund options

  • 30% deduction of trek fee
  • 100% cash voucher for same trip till one year
  • 85% cash voucher for any trip till one year

Cancellation between 14 days and 10 days to the start of the Trip

Refund options

  • Book the same trek, in the same season, with any other batch
  • 50% deduction of trek fee
  • 80% cash voucher for same trip till one year
  • 70% cash voucher for any trip till one year

Cancellation less than 9 days to the start of the trek

Refund options

  • Transfer your trek (same trek, same batch) to your friend
  • No cash refund
  • 20% cash voucher for the same trip till one year
  • 10% cash voucher for any trip till one year

 

In the unlikely event that TTH cancels a trek prior to the scheduled departure date:

While it is extremely rare for TTH to cancel a trek, we understand that unforeseen circumstances or natural disasters may occasionally require us to do so before the scheduled departure. These circumstances could include continuous rain or snow, thunderstorms, snowstorms, landslides, floods, earthquakes, or any other natural calamity that poses a risk to the safety of our trekkers. Additionally, unforeseeable events such as local riots, curfews, pandemics, lockdowns, government orders, or any similar situations that compromise the safety of the trekking experience may also necessitate a cancellation.

In the event of such a cancellation, TTH will provide you with a voucher equivalent to the amount you paid for the trek. This voucher can be redeemed for any of our treks within the next year, allowing you to still enjoy an adventure with us at a later date.

Note

  • The issuance of a voucher is not applicable in situations where you are required to descend from the trek for any reason. The trek leader may make the decision to send you down from the trek due to factors such as insufficient fitness level, symptoms of Acute Mountain Sickness (AMS), high blood pressure, exceeding the designated turn-around-time, health concerns, or if you are found smoking, drinking, or violating the rules set for the trek. In such cases, the provision of a voucher does not apply.

 

In the rare event that TTH shifts a trek:

We would like to emphasize that weather conditions in high-altitude areas are highly unpredictable and can undergo sudden changes at any time, irrespective of the day. Additionally, circumstances beyond our control, such as natural disasters, political unrest, pandemics, and lockdowns, may impact the feasibility of conducting a trek. In cases where we are unable to proceed with an event due to such circumstances that are beyond our direct control, we will make every effort to provide you with an alternative trek that is safer and more suitable.

In such situations, we will issue a voucher to offset the cost difference between the originally scheduled trek and the alternative trek. This voucher can be redeemed at any time within one year from the date of issue. Please note that a refund fee or reimbursement of the cost difference is not applicable in these cases.

Note:

  • Change of trek batch is dependent on the availability of seats in the batch
  • In case of transferring a trek to a friend, he/she should satisfy all the mandatory requirements put forward by TTH
  • TTH holds the right to change/cancel the policies, without prior notice
  • Cash refund is applicable only in case of bookings made without using any promotional offer code or vouchers

Cash Voucher Terms:

  1. This is a non-transferable voucher
  2. The voucher cannot be merged with any other offer of Trek The Himalayas
  3. The voucher is valid for Trek booked directly with Trek The Himalayas in India
  4. To avail the voucher please use your register phone number or e-mail id
  5. All the other Terms of booking a trek with Trek The Himalayas are applicable to the voucher
  6. Trek The Himalayas holds rights to add/remove any of the Terms and Conditions without prior notice

Itineraries are based on information available at the time of planning and are subject to change. "Trek The Himalayas" reserves the right to change expedition dates, people or itineraries as conditions warrant. If a trip must be delayed or the itinerary changed due to bad weather, road conditions, transportation delays, government intervention, airline schedules, sickness, or other contingency for which TTH or its agents cannot make provision, the cost of delays and/or other changes are the responsibility of the participant. TTH reserves the right to decline, or accept, any individual as a trip member for any reason whatsoever.

Inclusions & Exclusions
  • Inclusions
  • Exclusions
  • Note
  • Tour Fee

Inclusion:

1. Accommodation: (Sharing basis)
   • Day 1 and Day 13 Hotel Accommodation in 3 Star Hotel in Kathmandu with Bed & Breakfast
   • Day 2 to Day 12 Accommodation in Teahouse.
2. Flights: (According to Itinerary)
   • Arrival Departure Airport Transfer as per itinerary.
   • Domestic airport transfers for Lukla.
   • Kathmandu to Lukla/Ramecchap and return (Round trip)
3. Team Support:
   • 1 English Speaking Guide.
   •  Assistant Guide
4. All meals Lukla to Lukla from Day 2 Lunch to Day 13 Breakfast
    • Fresh fruit after dinner every day.
5. All necessary permits and entry fees.
6. TIMS card.
7. High-altitude sleeping bag.
8. Medical Safety: First aid medical kit

9. Store room facility in Kathmandu for extra luggage.
10. Insurance of Trekking Guide and porters.
11. Services from Kathmandu to Kathmandu.
12. EBC Map
13. Farewell Dinner in Kathmandu
14. Trek Completion Certificate
15. Complementary Trekking Kit Bag (Duffle bag if opted for Porter facility)

Exclusion

1. Extra Expenses.
   • Porters for the personal bag*.
   • Wifi, charging batteries and hot showers.
   • Customary gratuities for guides & porters.
2. Nepal entry visa (approximately $40 USD, Bring Two Passport Size photos) only for foreigners (Not for Indians).
3. Unforeseen costs due to flight cancellation, weather conditions etc.
4. Evacuation and medical expenses*.
5. Personal Expenses like shopping, laundry, bar bill, battery recharge, Mineral Water, Bottled Water & Boiled Water, Phone call, Hot Shower, Mule/Pony for riding or etc
6. High Altitude Trekking insurance is compulsory  (we suggest getting high altitude trekking insurance from ASC360 /World Nomad)
7. All costs not outlined under "What's included".
8. Lunch and Dinner in Kathmandu ( This applies on early come back  from the trek also then the fixed itinerary)
9. Extra night accommodation Kathmandu

Things can be provided on demand and availability (participant has to pay extra for these things)

1- Satellite phone/setphone - is a type of mobile phone that connects via radio links via satellites orbiting the Earth instead of terrestrial cell sites like cellphones. Therefore, they can operate in most geographic locations on the Earth's surface.

2- Gamow/PAC HAPO Bag (Portable Hyperbaric Bag) - is a unique, portable hyperbaric chamber for the treatment of acute mountain sickness (AMS), also known as altitude sickness.

3- AEDs (Automated External Defibrillators) - are portable life-saving devices designed to treat people experiencing sudden cardiac arrest, a medical condition in which the heart stops beating suddenly and unexpectedly

Insurance is mandatory and can be obtained through TTH or other providers. Non-Indian rates are slightly higher, trek coordinator will share the balance payment link after booking. If you choose not to book through us, we will refund your insurance fee; email us immediately after booking for the refund.

 

1- Offloading for the personal backpack:
Normally TTH expect to carry your personal luggage on your own, if you wish to offload your backpack, you can hire a porter.

Charges of offloading backpack:

  • INR 5300/-including GST, please let us know 10 days in advance
  • Backpack weight limit 10 kg per bag per person


2. Mandatory Documents & Instruction

  • 3-4 Copies of Passport/Voter ID with Original 
  • 3-4 Passport Size Photographs
  • Medical Form  Signed by MBBS Doctor (Download from here)
  • HightAltitude Trekking Insurance is compulsory which cover Helicopter evacuation ( Participants can buy it from ADVENTURE SPORTS COVER 360 or  World Nomads )

Applicable for foreign national/OCI/NRI : Trek fee for Non-Indians are higher. However, They can book trek by paying fee applicable for indian national directly from website but balance fee need to be paid in cash on your arrival or pay online prior to the trip.

Non Indian's balance fee will be calculated as per ongoing current exchange rate at the time of payment to avoid any kind of confusion. 

If you want to pay in advance then mail us at [email protected] for balance payment link.

The fee can be paid by online transfer/Check deposit/Cash deposit/Demand draft. Instruction for
payment will be forwarded along with your confirmation email. When your transfer is done, please
e-mail us a confirmation mail with your transfer details, so that we can follow up your reservation efficiently.
 

Risk and Respond

Nepal Risk and Respond

Selected Trek

Everest Base Camp Trek

Kathmandu

Duration

13

Grade

Difficult

Approx

108 Km.

Altitude

18200 Ft.

Itinerary

Arrive At Kathmandu
    • Altitude: 1,400 m/ 4.600 ft
    • Spend the day exploring Kathmandu
    • A short briefing session in the evening
    • Stay: in hotel (included in cost)

Fly to Lukla, Trek To Phakding | Enjoy A Scenic Flight Journey
    • Altitude: Lukla - 2,850 m/ 9,350 ft; Phakding - 2,600 m/ 8,500 ft.
    • Altitude Gain: 1200 m/ 3,900 ft.
    • Early morning flight to Lukla (30 minutes).
    • Trek to Phakding: 9 km | Duration: 4 to 5 hrs.
    • Easy and gradual descent.
    • Cheplung village lies en route from where you can see Mt. Khumbila.
    • You can buy or refill your water bottles from teahouses on the way.

     

    Note: Flights to Lukla are prone to delay due to weather, keep one or two buffer days in your plan.


Phakding To Namche Bazaar | A Major Trading Hub In Khumbu
    • Altitude: 3,450 m/ 11,300 ft
    • Trek: 10 km | Duration: 7 hrs
    • Altitude Gain: 850 m/ 2,800 ft
    • Moderate level of climb and steep climb before Namche Bazaar.
    • Namche Bazaar is the capital of the Khumbu region
    • You will get the first views of Mt. Everest today
    • You will spot Kongderei and Thamserku peak
    • Monjo village is the mid-point of the trek.
    • A swiss suspension bridge on Dudhkosi River. It is one of the major attractions.
    • Dudhkosi River is considered as the lifeline of the Khumbu Region
    • Today you will enter into the Sagarmatha National Park (a UNESCO World Heritage Site)

Acclimatization Day | Explore Namche Bazaar
    • Today is acclimatization day
    • You can hike up to Sherpa Cultural Museum to get a view of Everest and Ama Dablam
    • It’s worth exploring the town, a good place to buy trekking gear
    • ATMs, internet cafes, shops, and restaurants are available at extra cost
    • Stay in the guesthouse

Namche Bazaar To Tengboche | Visit The Largest Buddhist Monastery Of Khumbu
    • Altitude: 3,850 m/ 12,650 ft.
    • Altitude Gain: 400 m/ 1,350 ft.
    • Trek Distance: 8 km | Duration: 5 to 6 hrs.
    • Mixed ascent till Phunki Tenga.
    • Steep ascent after Phunki Tenga to Tengboche.
    • Tengboche has the biggest monastery in the area.
    • You can attend a prayer ceremony held by the monks to invoke protection on your expedition.
    • Cross another high bridge at the village of Phunki Tenga.

Tengboche To Dingboche | Stunning Views Of Ama Dablam
    • Altitude: 4,350 m/ 14,250 ft
    • Altitude Gain: 500 m/ 1,600 ft
    • Trek Distance: 9 km | Duration: 6-7 hrs
    • Gradual descend and little bit of ascent  after Lobuche River to Dingboche
    • The trail passes through lush forests of birch, conifer, and Rhododendron trees
    • The route offers amazing views of Ama Dablam standing over you
    • The trail crosses the Imja River to reach Pangboche
    • Continue along the Imja Valley and Lobuche River before ascending to Dingboche

Dingboche (Rest Day) | Acclimatize To Higher Altitudes
    • Rest Day helps you acclimatize well to high altitudes
    • A small hike today will show you the world’s six tallest peaks including Lhotse (8,516 m), Makalu (8,463 m), and Cho Oyu (8,188 m)
    • From another location, you can see the Imja Khola Valley and Dingboche Valley

Dingboche To Lobuche | Pay Your Respects In Everest Memorial
    • Altitude: 4,950 m/ 16,200 ft
    • Trek Distance: 7 km | Duration: 6 hrs
    • Altitude Gain: 600 m/ 1,950 ft
    • Tricky climb on moraine and rocky terrain
    • You can visit the memorial shrine
    • The top of the ridge is filled with prayer flags and stones which are memorial shrines for climbers who lost their lives on Mt. Everest
    • As you cross Khumbu Glacier, you will see Mt. Nuptse (7,861 m)

Lobuche To Gorkhashep | Excursion To Everest Base Camp
    • Altitude: Gorakshep - 5,150 m/ 16,900 ft & highest point - 5,350 m/ 17,750 ft
    • Altitude Gain: 200 m/ 700 ft
    • Lobuche To Gorakshep: 6 km | Duration: 4 hrs
    • Gorakshep To EBC: 3 km away each
    • It’s Everest Base Camp Day Today
    • Good steep climb to Gorakshep
    • It takes about 3 to 4 hrs to reach Gorakshep
    • Lunch is at Gorak Shep
    • A steeper climb to Everest Base Camp
    • The trek to Everest Base Camp is not very difficult
    • Trekker\\\\\\\\s stop point is just below the actual base camp.
    • Most tour groups are not allowed to enter or stay in EBC
    • Make sure you carry your day pack since you will need water
    • You can enjoy amazing views of Nuptse, Khumbutse, and Pumori mountains from the base camp
    • Overnight stay in Gorakshep

Hike To Kalapatthar And Retreat Trek To Pangboche | Enjoy Arresting Views Of Mt. Everest
    • Altitude: Kalapatthar - 5,550 m/ 18,200 ft Pangboche - 4,300 m/ 14,100 ft
    • Gorakshep To Kalapatthar: 2 km each way | Duration:  3 to 4 hrs
    • Gorakshep To Pangboche: 25 km | Duration: 6 hrs
    • Altitude Loss: 850 m/ 2,800 ft
    • Steep climb to Kalapatthar (difficult)
    • Gradual descent to Pangboche
    • Start early in the morning to avoid early morning clouds
    • Kala Patthar is the rocky hilltop below Pumori
    • Views from the summit: Everest, South Col, Lhotse, Makalu, Khumbu Glacier & icefall, Pumori & Everest Base Camp
    • Breakfast at Gorakshep after Kalapatthar hike

Pangboche To Namche Bazaar | Buy Some Souvenirs
    • Altitude: 3,450 m/ 11,300 ft
    • Trek Distance: 15 km | Duration: 6 to 7 hrs
    • Altitude Loss:  850 m/ 2,800 ft
    • Moderately, continuous descent and short ascent just before Namche Bazaar.

Namche Bazaar To Phakding To Lukla | Last Day Of Trekking
    • Altitude: Phakding - 2,600 m/ 8,500 ft, Lukla - 2,850 m/ 9,350 ft
    • Altitude Loss: 600 m/ 1,950 ft
    • Trek Distance: 19 km | Duration: 7 to 8 hrs
    • Moderate, continuous descent till Phkading and gradual ascent to Lukla
    • Start your trek early in the morning as it is a long day trek
    • Stop at Phakding for lunch
    • Stay in Lukla

Fly Back To Kathmandu | Bid Adieu To The Mountains
    • Morning flight to Kathmandu
    • Your trek to Everest Base Camp is over
    • Spend the day in Kathmandu or fly back to your onwards destination
    • Hotel accommodation in Kathmandu is included in the cost

     

    Note: Weather conditions may cause flight cancellations. Delays are possible any time of the year but are more typical on summer departures. Keep one or two buffer days.


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